User`s guide

SD/CD Series Card Printers User’s Guide 39
The printing is too light
Problem Probable Cause Solution
Photos look faded. The image capture
system need
s
adjustment.
Color settings might not be optimal.
Adjust color settings. Refer to
documenta
tion for the image capture
system; “Color Printing” in your printer’s
Installation and Administrator’s Guide;
and your printer’s Driver Guide.
The printing is very light. The ribbon is loaded
incor
rectly.
Load the print ribbon correctly. Refer to
“Loading the Print Ribbon” on page 17.
The card was
pre
viously printed and
has topcoat on it.
Print only new cards. Refer to “Cards” in
your printer’s Installation and
Administrator’s Guide.
The printhead is not
installed cor
rectly.
Contact your service provider for
instructions on installing the printhead
correctly.
The printhead power is
too low.
Log into the Printer Manager as a
W
ebAdmin. Open the Printer Settings >
P
rint menu. Increase the YMCPower
setting, and press the Set Current button
to save your changes.
Part of the printed
image is
discolored.
Cards might have
fingerprints or other dirt
on them.
Handle cards carefully. Refer to “Card
Quality Guidelines” in your printer’s
Installation and Administrator’s Guide.
A signature panel is
located
on the other
side of the card.
Design the card to avoid printing photos
over signature panel residue.
The rollers are dirty or
t
he card packaging
contains debris.
Run a cleaning card. Refer to “Run a
Cleaning Card” on
page 26. Use cards
that meet the requirements for the printer.
Refe
r to “Cards” in your printer’s
Installation and Administrator’s Guide.
Problem Probable Cause Solution