User`s guide

66 Troubleshooting
116: Magstripe not available
Theprinterdoesnothaveamagneticstripeoption.Thecardwillbecanceled.
Removemagneticstripedatafromthecardoruseaprinterthathasamagnetic
stripeoptioninstalled.
PresstheUSERbuttonontheprinter,orclickOKinthemessageboxtoclearthe
message.
HINTS&TIPS
Toremovemagneticstripedata,youoryoursystemadministratormayneedto:
• Clearacheckboxinthecardproductionapplication.
• ChangethefontfromMagTrackxXPSCardPrintertoaprintablefontsuchas
Arial,Verdana,orCalibri.Referto“MagneticStripeFonts”inyourprinter’s
DriverGuide.
117: Reader not available
Theprinterdoesnotsupportthepersonalizationbeingrequestedforthe card.
Thecardwi ll becanceled.
Changethecarddatatomatchtheprinter’soptionsandsettingsorprinttoa
printerthatisconfiguredtosupportthepersonalizationbeingrequested.
PresstheUSERbuttonontheprinter,orclickOKinthemessageboxtoclearthe
message.
HINTS&TIPS
Toremovethereaderrequest,youoryoursystemadministratormayneedto
clearacheckboxinthecardproductionapplication.