User`s guide
60 Troubleshooting
116: Magstripe not available
Theprinterdoesnothaveamagneticstripeoption.Thecardwillbecanceled.
Removemagneticstripedatafromthecardoruseaprinterthathasamagnetic
stripeoptioninstalled.
PresstheUSERbuttonontheprinter,orclickOKinthemessageboxtoclearthe
message.
HINTS&TIPS
Toremovemagneticstripedata,youoryoursystemadministratormayneedto:
• Clearacheckboxinthecardproductionapplication.
• ChangethefontfromMagTrackXXPSCardPrintertoaprintablefontsuchas
Arial,Verdana,orCalibri.Referto“MagstripeFormats”inyourprinter’s
InstallationandAdministrator’sGuide.
117: Reader not available
Theprinterdoesnotsupportthepersonalizationbeingrequestedforthe card.
Thecardwi ll becanceled.
Changethecarddatatomatchtheprinter’soptionsandsettingsorprinttoa
printerthatisconfiguredtosupportthepersonalizationbeingrequested.
PresstheUSERbuttonontheprinter,orclickOKinthemessageboxtoclearthe
message.
HINTS&TIPS
Toremovethereaderrequest,youoryoursystemadministratormayneedto
clearacheckboxinthecardproductionapplication.