User`s guide

60 Troubleshooting
116: Magstripe not available
Theprinterdoesnothaveamagneticstripeoption.Thecardwillbecanceled.
Removemagneticstripedatafromthecardoruseaprinterthathasamagnetic
stripeoptioninstalled.
PresstheUSERbuttonontheprinter,orclickOKinthemessageboxtoclearthe
message.
HINTS&TIPS
Toremovemagneticstripedata,youoryoursystemadministratormayneedto:
Clearacheckboxinthecardproductionapplication.
ChangethefontfromMagTrackXXPSCardPrintertoaprintablefontsuchas
Arial,Verdana,orCalibri.Referto“MagstripeFormatsinyourprinters
InstallationandAdministratorsGuide.
117: Reader not available
Theprinterdoesnotsupportthepersonalizationbeingrequestedforthe card.
Thecardwi ll becanceled.
Changethecarddatatomatchtheprintersoptionsandsettingsorprinttoa
printerthatisconfiguredtosupportthepersonalizationbeingrequested.
PresstheUSERbuttonontheprinter,orclickOKinthemessageboxtoclearthe
message.
HINTS&TIPS
Toremovethereaderrequest,youoryoursystemadministratormayneedto
clearacheckboxinthecardproductionapplication.