User`s guide

56 Troubleshooting
103: Printer problem
Theprinterhadanerror.Thecardwillbecanceled.
1. PresstheprinterPOWERbuttontopowerofftheprinter.
2. PressthePOWERbuttonagaintopowerontheprinter.
ClickOKinthemessageboxtoclearthemessage.
104: Critical problem
Theprinterhadaseriouserror.Thecardwillbecanceled.
1. PresstheprinterPOWERbuttontopowerofftheprinter.
2. Requestservice.
Thesystemmustremainpoweredoff.
ClickOKinthemessageboxtoclearthemessage.
105: Magstripe data error
Theprinterfailedtoverifythatthecorrectmagneticstripedatawaswrittenon
thecard.
1. Mak esurethatyouareusingmagneticstripecardsthatmatchtheprinter
settings.
2. Mak esurethatthecardsareplacedintheprintercorrectly.
PresstheUSERbuttonontheprinter.Inthemessagebox,clickRetry,orclick
Canceltocancelthecard.
H
INTS&TIPS
• Thecardmighthavebeenturnedthewrongway.
• Thecardmightnothaveamagneticstripe.