User`s guide

52 Troubleshooting
Messages and Conditions
Whentheprintercannotprocessthecardsent,itissuesacondition.TheLCD
panelonthefrontpanelshowstheseconditions.IfyoursystemusestheXPSCard
PrinterDriver,theprinterdriveralsodisplaystheconditionasamessageonthe
PC.Inasharedprinterenvironment,messagesmightdifferslightlyfromthe
messagesandconditionsdescribedinthissection.
• Messageson thePrinterLC D
• MessagesfromtheXPSCardPrinterDriver onthePConpage54
• MessagesfromPrinterManager onpage 54
• OtherMessagesonpage 54
Messages on the Printer LCD
Allmessagesareassociatedwithaprintjob.Theprinterissuesmessagesthat
focusonrecoveringfromproblems.
• Theprinterdisplaysamessagenumberandashortdescriptionforeach
message.
• Ifmorethanonemessagewasissued,thenextmessagedisplaysafteryou
correcttheproblemandpresstheUSERbutton.
• ThelightsonthefrontpanelflashwhilemessagesdisplayontheLCDpanel.
No. LCD Message User Light Supply Light Card Light Sound
– Close and lock doors Color Cycle Off Off Error
100 Request not supported Amber Flash Off Off Error
101 Job could not complete Amber Flash Off Off Error
102 Card not in position Amber Flash Off Amber Flash Error
103 Printer problem Amber Flash Off Off Error
104 Critical problem Amber Flash Amber Flash Amber Flash Error
105 Magstripe data error Amber Flash Off Off Error
106 Magstripe data not found Amber Flash Off Amber Flash Error
107 Magstripe read data error Amber Flash Off Off Error