User`s guide

SD/CD Series Card Printers User’s Guide 47
The printing is too light
Part of the printed
image is discolored.
Cards have fingerprints
or other dirt on them.
Handle cards carefully. Refer to “Card
Quality Guidelines” in your printer’s
Installation and Administrator’s Guide.
A signature panel is
located on the other
side of the card.
Design the card to avoid printing photos
over signature panel residue.
The rollers are dirty or
the card packaging
contains debris.
Run a cleaning card. Refer to “Run a
Cleaning Card” on page 30. Use cards
that meet the requirements for the printer.
Refer to “Cards” in your printer’s
Installation and Administrator’s Guide.
Problem Probable Cause Solution
Photos look faded. The image capture
system needs
adjustment.
Color settings might not be optimal.
Adjust color settings. Refer to
documentation for the image capture
system, “Color Printing” in your printer’s
Installation and Administrator’s Guide,
and to “Color Adjustment Tab” in your
printer’s Driver Guide.
The printing is very light. The ribbon is loaded
incorrectly.
Load the print ribbon correctly. Refer to
“Load the Print Ribbon” on page 19.
The card was
previously printed and
has topcoat on it.
Print only new cards. Refer to “Cards” in
your printer’s Installation and
Administrator’s Guide.
The printhead is not
installed correctly.
Contact your service provider for
instructions on installing the printhead
correctly.
The printhead power is
too low.
Log on to the Printer Manager as a
WebAdmin. Open the Printer Settings >
Print menu. Increase the YMCPower
setting, and press the Set Current button
to save your changes.
Problem Probable Cause Solution