User`s guide

SD/CD Series Card Printers User’s Guide 39
Locate a Problem with Basic Printer Functions
Ifthesystemisnotworkingasexpected,followthesestepsintheorderlistedto
isolatethesourceoftheproblembefo reyoucontactyourserviceprovider.
1. Checkthatthepowercordispluggedinandtheprinterispoweredon.
2. DoestheprinterpoweronanddisplayReadyonthefrontpanelwithin
1 minute?
• Iftheprinterpowersoncorrectly,continuetostep3.
• IftheprinterpowersonbutdoesnotdisplayReady,theprinterisnot
workingproperly.Requestservicefortheprinter.
• Iftheprinterdoesnotpoweron,makesurethatthepowersourceis
functioningbydoingoneofthefollowing:
• Removetheprinterpowercordfromtheoutletandconnectitto
anotheroutlet.
• Removethepowercordfromtheprinterandconnectittoanother
device,suchasalight,andthenconnectittothesameoutlet.
Ifthepowersourceisfunctioning,thereisaproblemwiththeprinter.
Requestservicefortheprinter.
Ifthepowersourceisn’tfunctioning,replaceitandthenbeginwith
step1.
3. Printate stcard.Referto“PrintaTestCard”onpage 17formore
information.
• Ifthetestcardprints,theprinterisworkingcorrectly.Continuetostep4.
• Ifthetestcarddoesnotprint,the printerisnotworkingcorrectly.Request
servicefortheprinter.
4. Connecttheprinterdatacable,ifnecessary.Makesurethatyouusethesame
typeofcable(USBornetwork)usedwhentheprinterwasinstalled.