User`s guide

Maintaining the printer 4-13
User’s Guide for Magna™ Platinum Series™ Printers
Figure 4-13: Clean the heated roller
5 Replace the supply cartridge. See “Replacing the supply cartridge” on page 2-10.
6 Close the printer cover.
If the printer has a locking cover, lock the cover after closing it.
7 Power on the printer to resume card production.
If these steps do not fix the problem, contact your service provider.
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Cleaning tips
Follow these tips to clean your printer effectively and maintain optimum operation.
• Clean the ribbon tracker using the printer cleaning pen. The ribbon tracker is
located on the swing arm (see Figure 4-14).
Figure 4-14: Clean the ribbon tracker
• Some card features can require more frequent cleaning of the printer, especially if
the cards are not high quality. Signature panels and magnetic stripes can deposit
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Heated roller
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