User`s guide
Table Of Contents
- Title page
- Contents
- Chapter 1: Overview
- Chapter 2: Getting started
- General requirements
- Selecting the site
- Electrical requirements
- Physical requirements
- Environmental requirements
- Unpacking the printer
- Who to call for assistance
- Connecting the printer
- Loading cards
- Loading the print ribbon
- Powering on the system
- Installing the printer driver
- Setup tips
- Making and evaluating test cards
- Printer test card
- Chapter 3: Using the printer
- Chapter 4: Maintaining the printer
- Chapter 5: Advanced Information
- Chapter 6: Troubleshooting
- App. A: Safety and compliance
- App. B: Supplies and cards
- App. C: PC settings
- App. D: Magnetic stripe encoding
- Index

4-8
Maintaining the printer
User’s Guide for Express™ and Select™ Class Printers
Remove the printhead cartridge
Do not touch the printing edge of the printhead cartridge. If you do, clean it, as
described in “Cleaning the printhead” on page 4-7.
1 Power off the printer.
2 Open the top cover.
3 Push down on the swing arm. The push latch will release the swing arm. Lift the
swing arm up until it is fully open.
4 Put on the ESD strap and ground it. Follow the instructions with the strap.
5 Press down on the green printhead cartridge latch to release the printhead (step 1
in Figure 4-9).
Figure 4-9: Printhead cartridge latch lever
6 Lift the printhead cartridge up and off the swing arm (step 2 in Figure 4-9).
7 Push the locking tabs to the side. Remove the printhead cable from the printhead
cartridge (see Figure 4-10).
The printhead installed in your printer might have a slightly different location
for the printhead cable receptacle.
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