User`s guide

Troubleshooting 8-21
#
Obtain guidance from service before performing this task.
User’s Guide for the ImageCard® IV Printer
Laminate patch is off a
long edge of the card.
Supply material is not
loaded correctly in the
cartridge.
Supply material is wound
loosely on supply roll,
possibly because of hand
winding.
Load the supply roll
correctly. See Chapter 4.
Remove used supply from
the take-up spool. Place
spool caps on both supply
and take-up spools. See
Chapter 3. If the problem
does not go away, change
the supply roll. See
Chapter 3.
Laminate patch is not
parallel to card edges.
Supply material is not
loaded correctly in the
cartridge, the spool caps
are missing, or the
cartridge is not firmly
seated in the station.
Supply material is wound
loosely on supply roll,
possibly because of hand
winding.
The guide bars in the
cartridge are bent or
misaligned.
Load the supply roll
correctly using the spool
caps. See Chapter 4. Make
sure there are no
obstructions when replacing
the cartridge.
Remove used supply from
the take-up spool. Place
spool caps on both supply
and take-up spools. See
Chapter 3. If the problem
does not go away, change
the supply roll. See
Chapter 4.
Use a new overlay
cartridge.
Laminate patch is off the
trailing edge of the card.
There was slack in the
supply material.
The supply roll and
machine settings do not
match.
Supply material is upside
down after hand winding.
Machine settings were
changed during service.
The heated roller does not
move.
Apply laminate on another
card. If problem repeats, go
to the next solution.
Change supply rolls. If that
fixes the problem, request a
new supply roll. If it does
not, change the supply
advance. See the
e-Guide.
#
Load the laminate supply
correctly. See Chapter 4.
Contact your service
representative.
Contact your service
representative.
Table 8-4: Overlay quality problems
What you see Possible causes Solutions
Jane Doe
Jane Doe
Jane Doe