User`s guide

Table Of Contents
74 Installation Troubleshooting
Network Installation Troubleshooting
Using Advanced Troubleshooting Tools
Foradditionaltroubleshootingtopics,refertotheprintersUser’sGuide.
ThePrinterManageralsoprovidesaccesstoadditionaltroubleshootingtools.
RefertotheyourprintersInstallationandAdministratorsGuideforinformation
aboutusingthePrinterManager.
Problem Solution
The network cable is
loose.
Reconnect the data cable to the network port and
the printer, making sure that it is snapped in. Restart
the printer.
The Status page of
Printer Properties shows
the printer is not
available, but the
printer shows “Ready”
on the LCD screen.
Follow your network troubleshooting procedures to
isolate and test each component of the computer-
to-printer communication link.
Suggestions:
Check the computer-to-network connection by
accessing a network resource, such as a
network drive.
Have the network administrator check
communication between a server and the
printer.
Make sure that the user is logged in to the
network.
The printer is not
configured with the
correct network
address.
Make sure that the server name or IP address has
been entered in the Port Settings or Configure Port
dialog box on the computer. For information on
retrieving the printer’s IP address, refer to the card
printer’s User’s Guide.
Make sure that
Ready displays on the printer's LCD
panel.