Datacard® XPS Card Printer Driver™ Guide November 2012 Part No. 527280-001 Rev.
Notice This publication and the accompanying software are proprietary to DataCard Corporation and are protected by U.S. patent and copyright laws as well as various international laws and treaties. This publication may not be copied, translated, sold, or otherwise transferred to a third party, in whole or in part, without the express written permission of DataCard Corporation. Information in this publication is subject to change without notice.
Revision Log Datacard® XPS Card Printer Driver™ Guide Revision Date Description of Changes A June 2012 First release of this document B Nov. 2012 4.
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Contents Chapter 1: About the Printer Driver __________________________________________________ Supported Operating Systems __________________________________________________ Driver Task Overview ___________________________________________________________ Printer/Driver Communication __________________________________________________ Printer/Driver Communications Over a Network ______________________________ Printer/Driver Communications Using a USB Connection ______________________ 1 1 1 2 2 3 Chapter 2:
Viewing Network Information_______________________________________________ 35 Printing a Driver Sample Card ______________________________________________ 36 Driver Management Tasks in Windows Printer Properties _________________________ 37 Viewing Printer Status ______________________________________________________ 37 Printer Status___________________________________________________________ 37 Port Type ______________________________________________________________ 38 Printer Information _________________
Chapter 5: Installation Troubleshooting _____________________________________________ 71 Troubleshooting the Card Printer Driver Installation ______________________________ 71 USB Installation Troubleshooting ____________________________________________ 72 Network Installation Troubleshooting _______________________________________ 74 Using Advanced Troubleshooting Tools _________________________________________ 74 Appendix A: Windows 7 and Windows 8 Printer Sharing ___________________________ A-1 Setting U
Chapter 1: About the Printer Driver The Card Printer Driver uses Microsoft XPS print technology to support printing from currently available applications. This chapter provides a task overview of what the Card Printer Driver does, and a description of the communication between the Card Printer Driver and the card printer.
4. Sends the prepared data to the printer. 5. Checks the printer for card completion. 6. Displays any conditions (messages) associated with the card job. Printer/Driver Communication The printer communicates with the PC via the Card Printer Driver using either a USB cable or an Ethernet cable. For both connection types, the printer treats communication as if the PC is connected over a network. Each printer has a separate instance of the Card Printer Driver.
Printer/Driver Communications Using a USB Connection Connecting the printer and a PC using a USB cable automatically creates a local network. Each time another printer is connected to the PC, a new local network is created for the new printer. You can connect up to eight printers to a PC using USB cables. The printer requires a USB 2.0 connection.
4 About the Printer Driver
Chapter 2: XPS Card Printer Driver Installation This chapter provides information about installing the Card Printer Driver. Before You Install The Card Printer Driver typically is installed using the installation CD shipped with the printer. You also can install it using a downloaded installation file. Be aware of the following before installing the Card Printer Driver. • Load the printer ribbon and cards before installing the Card Printer Driver.
Advanced printer setup consists of: • Connecting More Than One Printer on page 16 • Using the Card Printer Driver for Secure Printing on page 18 • Implementing Printer Sharing on page 22 • Implementing Printer Pooling on page 26 Selecting Your Installation Method Your installation method depends on how many users print to the card printer, the operating system you use to send card data, and other decisions specific to your environment.
Use Printer Sharing Printer sharing allows one or more PCs (clients) to print cards to a printer installed on a different PC (host). Refer to “Implementing Printer Sharing” on page 22. Use Printer Pooling A printer pool is a group of printers that act as one printer. Print jobs are sent to the pool and are distributed among the available printers. Refer to “Implementing Printer Pooling” on page 26 and “Setting Up a Printer Pool” on page 29.
Install Without the Driver Installation CD Your network might prevent the download or installation of the Card Printer Driver’s installation file. Ask your network support personnel for help when downloading this file and when installing the Card Printer Driver. If you do not have access to the Card Printer Driver Installation CD, do the following: 1. Log on to the PC as a user with administrator access. 2. Obtain the driver download file on a portable storage medium and save it to your hard drive.
1. Plug in and power on the printer. The LCD screen displays READY when the printer is completely powered on. 2. On the driver install Welcome page, click Install a USB Printer or Install a Network Printer.
3. The Card Printer Driver installer displays the license agreement: A. Read the license agreement and select Accept. B. Click the blue arrow on the right to continue. The Card Printer Driver begins loading. 4. Confirm that the printer is powered on and the LCD screen displays READY. Make sure that the cards and ribbon are loaded correctly. • If you are using a USB connection, continue with step 5. • If you are using a network connection, skip to step 6.
5. When prompted, connect the printer to the PC using a USB cable, as shown on your screen. The Card Printer Driver searches for the printer and connects the PC and printer, displaying the Installing USB Driver page. Continue with step 10.
6. Connect the printer to the network using an Ethernet cable. 7. Use the printer LCD screen menu system to retrieve the printer’s IP address. Refer to your printer’s User’s Guide for details on obtaining the IP address. 8. Enter the IP address. A. Return to the Main Menu on the LCD screen. Make sure that READY displays and the USER button on the front panel glows green. The Installing Network Driver page displays.
B. When the installer displays the Printer Properties Ports tab, click Configure Port and type the IP address in the Printer Name or IP Address field. In some cases, the Port Number changes when you enter the printer’s IP address. The printer uses Port 9100. If a number other than 9100 displays in the Port Number field, delete the number and enter 9100. 9. Click OK and close the window. Continue with step 10.
10. If you have ID software installed on your computer, the Install the Plug‐In screen displays when the Card Printer Driver installation completes. Click Yes and follow the installation process to install the XPS Card Printer plug‐in. When the Card Printer Driver and any plug‐in software are installed, the Installation Complete page displays. 11. Test your printer by printing a sample card. Make sure that READY displays on the LCD screen, and click Print Sample Card.
12. If necessary, you can install additional support files by clicking the second icon (upper left) on the Welcome page, and selecting the items you want to install (such as Magnetic stripe fonts and the Printer Plug‐In, if you didn’t install it when asked). Refer to “Installing the Support Files from the Driver CD” for more information. Installing the Support Files from the Driver CD 1. Insert the Card Printer Driver Installation CD and follow the prompts. The Card Printer Installation window displays.
Installing User Documentation Install the card printer documentation files from the separate documentation CD. The document set consists of: • Quick Install Guide • XPS Card Printer Driver Guide • User’s Guide • Installation and Administrator’s Guide • OpenCard Data Format Guide • Software Development Kit (SDK) Advanced Setup Advanced setup options help you set up your installation to fit your operation’s needs.
Installing Additional USB Printers For each USB printer installed after the initial USB installation, do the following: 1. Load supplies and power on the printer before starting the installation. Refer to the printer’s User’s Guide for the steps to load cards and ribbon. 2. Log on to the PC as a user with administrator access. 3. Connect the READY printer to the PC using a USB cable. 4. The operating system detects the new device and begins installation.
Using the Card Printer Driver for Secure Printing Secure printing consists of encrypting print commands and card data and transmitting the information securely from the PC to the printer. Secure Printing Overview Datacard data security protects print data from unwanted interception or alteration. Print jobs are protected automatically when a print request is sent to a Datacard printer enabled for secure printing.
SSL/TLS Components The Card Printer Driver uses a Microsoft Windows Internet application programing interface (API) for the SSL encryption. When the Card Printer Driver detects that the printer is capable of communicating securely, it encrypts and sends all data using SSL/TLS across the network to the printer’s https port 9111. Port 9111 is reserved for “DPCL2 Secure” printer language transmissions. Port 9100 is used for non‐secure DPCL2 transmissions.
Once secure printing is enabled through the Printer Manager, the Card Printer Driver automatically uses the most secure protocol the printer is configured to support. When the printer is configured to use DPCL2 Secure, the Windows Printer Properties>Printer Status page display “Version 2 Secure” as the protocol. Secure printing must be enabled for all current Datacard SD260L, SD360, CD800 and CD870 card printers. (Earlier models of these printers do not offer secure printing.
Planning for Secure Printing Before you install your card printers, develop a plan for secure printing. Decide who needs to use secure printing and which printers (in which locations) to use. This allows you to tailor the Windows Printer Properties security setup to your organization’s needs. 1. Identify which user accounts you want to do the following: • Allow to print. Write down names and user account names. • Manage secure printing. • Use non‐secure printing. • Manage shared printing. 2.
Implementing Printer Sharing You can share a printer over a network using Microsoft File and Printer Sharing. Shared printing includes a host PC and up to 10 client PCs. The printer is connected to a host PC that has the Card Printer Driver installed. Client PCs then print to the shared printer over a network. Client PCs do not have the same level of access to the Card Printer Driver as the host PC.
Supported Operating Systems The Card Printer Driver supports the following host and client operating system combinations. See the appropriate appendix for printer sharing setup information for your host and client systems.
Feature Security permissions for shared printers Printer Sharing Tips Set up a Windows group account with the users who have the same printer Security permissions. For more information, refer to: “Set Up Group Accounts for Using Shared Printers” on page 25. Setup to view Message boxes To set up accounts to view Message boxes. • Enable printer sharing on the Windows Printer Properties Sharing tab. • Set up applicable user accounts on the Windows Printer Properties Security tab.
Feature Allow printing and viewing of Message boxes Printer Sharing Tips Client PC users may be able to view printer messages. The buttons on Message boxes let users resolve some issues without going to the printer. Refer to the “Configure Security” instructions in each of the appendixes for installing the printer at client PCs.
For more information, refer to the Microsoft documentation on setting up group accounts and printer security permissions, and the following instructions for your configuration: • Appendix A: Windows 7 and Windows 8 Printer Sharing • Appendix B: Windows XP Printer Sharing • Appendix C: Windows Server 2003 Printer Sharing • Appendix D: Windows Server 2008 Printer Sharing Windows Print Manager The Windows Print Manager is one tool available for managing print jobs across your host and client systems.
Printer Pooling Requirements Printer pooling requires that you set up all printers in a pool with the same basic setup except as noted below. The setup includes connecting printers using an Ethernet cable only, using the same ribbons, and setting up for non‐interactive printing. All printers in a printer pool must have the same: Model number Examples: A pool includes: Only SD260L models OR Only SD360 models OR Only SD800 models With: The same printing features installed, as outlined in this table.
Operating Systems Supported for Printer Pooling Printer pooling is supported on all Card Printer Driver‐supported operating systems. For more information on supported operating systems, refer to the printer's Installation and Administrator's Guide. Tips for Printer Pooling Feature Tip for Printer Pooling Error messages Messages display the name of the main printer named during the Card Printer Driver installation, rather than the name of the specific printer in error.
Feature Tip for Printer Pooling Print Sample Card and Magstripe Test Card not available The Print Sample Card and Magstripe Test Card buttons on the Printer Properties window Status page are not available for a printer belonging to a printer pool. Print sample cards or test cards from the LCD screen on the printer. Printer pool print queues A printer that cannot process jobs continues to have jobs assigned to it by the pool controller.
4. Configure the network printers for printer pooling. A. Display the Printers window for your operating system. B. Right‐click the card printer icon and select [Printer] Properties to display the Printer Properties window. Windows Server 2008: Select the printer and select Print Server Properties from the menu bar. C. Select the Ports tab and click Add Port. Windows Server 2008: Scroll down and highlight the printer to add to the pool. Click Change Port Settings; then click Add Port.
5. Enable printer pooling. A. Select the Ports tab if it is not already open. The list of printer ports displays. B. Select the Port check box for the printer that will represent the pool. (This is the printer that users select when printing to the pool.) C. Select Enable printer pooling. D. Select the Port check box next to each port you added and want to be part of the printer pool. E. Click Apply to save the settings. 6. Click OK to close the Printer Properties window.
32 XPS Card Printer Driver Installation
Chapter 3: Card Printer Driver Management Tasks Card Printer Driver managements tasks are accessed in the Card Printer Driver through the Printer Properties window.
Setting Printer Permissions If the PC to which the printer is attached has more than one user, set permissions that: • Give users access to all features of the printer and Card Printer Driver, including messages. • Display messages to inform users when they need to change the ribbon, load cards, or fix problems. • Prevent access to the printer by unauthorized users. 1. Log in to the PC as the Creator/Owner (Windows 7, Windows 8) or with Administrator permissions (Windows XP). 2.
Viewing Network Information When the printer and PC using the Card Printer Driver are connected using a network, the network settings on the PC and the printer must match. Use the Ports tab on Card Printer Driver Printer Properties window to enter the printer’s IP address. Refer to the Port Type section of “Viewing Printer Status” on page 37 to view the setting.
Printing a Driver Sample Card The Card Printer Driver includes a sample card that shows a basic ID card. The card can be printed with any ribbon the printer supports. The sample card verifies that the Card Printer Driver and the printer are communicating. The images and text do not change. The Card Printer Driver also includes a magnetic stripe test card, available when the printer includes a magnetic stripe option.
Driver Management Tasks in Windows Printer Properties Use the Printer Properties window to view status information about the printer. The Ports tab of the Printer Properties window includes an Enable Bidirectional Support check box. The Card Printer Driver always uses bidirectional communication with the printer. Make sure that this option is selected; otherwise all printing from the Card Printer Driver is disabled.
Icon Printer Status Busy The printer is processing a card or a command, or the printer menu system is being used. Message If the printer has issued a message for a card sent from this PC, the message text displays. Initializing The printer is powering on. Unavailable The printer is off, is shutting down, or is not connected. Port Type The Port Type displays as one of the following: • USB for a locally connected printer. The printer IP address also displays.
Viewing Printer Supplies The Supplies tab of the Card Printer Driver Printer Properties window shows the type of ribbon installed, the estimated percentage of ribbon remaining, and any messages that apply to the supplies and printer. 1. Open the Printer Properties window and click the Supplies tab. 2. The date and time the information was retrieved from the printer displays in the lower left area of the tab. To get the latest information from the printer, click Ask Printer for Update.
Viewing Card Counts From the PC You can see card counts from the Printer Properties window. 1. On the Printer Properties window, click the Card Counts tab. The tab displays current and total counts. 2. Click Ask Printer for Update to see the most recent card counts. About card counts: • Total shows all the cards the printer has processed. • Current shows all cards printed since the last time the count was reset. Current counts can be reset using the Printer Manager.
Uninstalling the Card Printer Driver You can uninstall the Card Printer Driver either with or without the driver installation media. Uninstall the Driver with the Driver Installation CD or Web File 1. Log on to the PC as a user with administrator access. 2. Do one of the following: • Insert the driver Installation CD in the PC’s drive. • Double‐click the XPSCardPrinter_"version".exe downloaded file. The driver install Welcome page displays. (If the AutoPlay window displays, click Run autorun.exe.) 3.
An activity indicator displays as the Card Printer Driver is being removed. A green check mark indicates that the Card Printer Driver has been removed. 5. If the printer was connected via USB, unplug the USB cable. 6. Complete the uninstallation: A. Click the home icon to return to the Welcome page. B. Click Exit to close the Welcome page.
Uninstall the Card Printer Driver Without the Driver Installation Media 1. From the Windows Printers window, right‐click the icon for the XPS Card Printer and select Remove device from the pop‐up menu. The XPS Card Printer icon is removed from the list of printers. 2. From the Windows Start menu, select All Programs > Datacard Printers and click XPS Card Printer Uninstall.
Windows 8 users: On the Start screen, type XPS and select XPS Card Printer Uninstall from the Search list, or select the XPS Card Printer Uninstall tile from your Start screen. Click Yes when asked if you want to allow the program to make changes to your computer. 3. The XPS Card Printer Uninstall dialog box displays. If the printer is installed with a USB cable, make sure that the cable is connected to the PC. If the printer is connected to an Ethernet network, you can continue with the uninstall.
XPS Card Printer Driver Guide 45
46 Card Printer Driver Management Tasks
Chapter 4: Card Design Tasks This chapter provides information about card design tasks you can perform through the Card Printer Driver. Use the following information to fine tune your card design and printing: • Configuring PC Printing Preferences • Design Tasks in Windows Printing Preferences on page 49 • Using Escapes on page 61 • Using Magnetic Stripe Fonts on page 68 Configuring PC Printing Preferences The Printing Preferences window lets you set up your printing preferences.
B. Select the type of ribbon from the Ribbon Type/Split‐Ribbon Panels drop‐ down list. Write down the settings for the ribbon type on the host. When you set up each client PC, select the same setting you selected on the host PC for the ribbon type. C. Click OK to close the Advanced Options window. D. If you changed the settings, click Apply to store the changes. 4. Select topcoat and print blocking options. A.
Design Tasks in Windows Printing Preferences Adjusting the Colors Printed The Card Printer Driver for use with Windows operating systems allows you to adjust the color printing on a card using the Printing Preferences window. Using the Color Adjustment tab, you can change the following: • The brightness of color printing on the card. • The contrast of color printing on the card. • The color balance of color printing on the card. 1. On the Printing Preferences window, select the Color Adjustment tab.
3. To verify changes, do one of the following: • Print one or more cards from the card production software. • Print a sample card from the Printer Properties > Printer Status page. 4. Evaluate the appearance of the cards. 5. Repeat these steps until the cards meet your requirements. 6. Click Apply to save the new values. Contrast The Contrast setting changes the degree of difference between the light and dark values of an image. 1.
2. Determine which color needs adjustment. • Increase red, or decrease red to add cyan (light blue). • Increase green, or decrease green to add magenta (red‐purple). • Increase blue, or decrease blue to add yellow. • If changing the obvious color does not produce the desired effect, try changing the other two. • Click the Up arrow to increase a color, or the Down arrow to decrease the color. • The Adjusted image shows the effect of the new setting. 3. Click Apply after each change to save it.
Changing a Card Design Card design is the name given to the combined features of the printed cards. An organization can change: • The arrangement of card components, such as moving a photo from the center to the left side of the card. • The source for card components, such as using a different camera for taking photos, or using a new file for a logo. • The components on the card, such as adding a magnetic stripe, logo, or bar code.
Printing Cards Using Split-Panel Color Printing Split‐panel color printing lets you use fewer ribbons to print cards in color. It uses a single panel set from a full‐color ribbon to print each card, rather than two or three panel sets. The ribbon can be a full‐panel (YMCKT) or short‐panel (ymcKT) color ribbon. Before using split‐panel color printing, become familiar with the use of card printer color printing.
The Card Printer Driver discards all printable data and sends only the magnetic stripe data to the printer. 4. Format the data: • If you are using card production software, use a magnetic stripe field if available. • Using other PC software, format the data using magstripe fonts or magstripe escapes. The sample card shown has the text Sports Arts formatted with a magnetic stripe font. It is sent as encoded data. The other images and text on Page 1 are discarded. 5.
Setting Up to Print on Both Sides of the Card Using the Card Printer Driver, you can print on both sides of the card. The method for printing on both sides depends on the printer model. • Some printers include a duplex printing module that automatically turns the card to print both sides. Check the configuration label located on the left side of the printer to determine whether the printer includes a duplex module. Refer to “Printer Configuration Label” in your printer’s User’s Guide for more information.
5. On the Layout tab, select Flip on Short Edge for the Print on Both Sides setting. 6. Click Apply. Your PC application’s Print settings may override the settings in the Card Printer Driver. Make sure your application’s Print settings specify “print on both sides”. Printing a Card With Manual Duplex Printing 1. Put a card in the input hopper or single‐feed slot. 2. Click Print to send the card to the printer. The printer processes the first side of the card. 3.
Disabling Card Side Printing for Special Card Designs Some card designs require printing on only one side of the card. To avoid printing on the wrong side or using ribbon for the side of the card with no printing, you must set the Disable printing preference. 1. Open the Card Printer Printing Preferences window. Select the Layout tab, click Advanced, and click Disable Printing. 2. Select the Disable Printing option that prints the card design correctly and save your changes.
Setting Up to Print More Than One Copy of a Card The Layout tab of Printing Preferences allows you to specify the number of copies of the same card design to print. You can print from 1 to 255 copies of the same card. 1. If you are using a card design application, set the number of copies in the application. The application settings override the settings in Printing Preferences. 2. Open the Printing Preferences window. 3. On the Layout tab, click Advanced. 4.
4. Click OK to save the setting, and then click Apply on the Layout tab. 5. Send the card to print. Setting the Print Area The Card Printer Driver can prevent printing and applying a topcoat on specific areas of the card. When cards include a magnetic stripe, a smart card chip, signature panel, or other area that must remain unprinted or without topcoat, define that area with a driver pre‐set mask.
The back of the completed card looks like this: Notice the narrow white area above and below the magnetic stripe. The non‐printing area is slightly larger than the feature, in this case the magnetic stripe. Printing Bar Codes Using Monochrome The card printer can be set to detect bar codes embedded in an image and send the image to print using the K (black) panel of color print ribbon.
Using Escapes Escapes are formatted text that the Card Printer Driver converts to support features such as print blocking, topcoating, magnetic stripe data encoding, and embossing. HINTS & TIPS • For each escape, make sure that the text is consistent (same font, size, color). Consider using a common font that is easy to see and differentiate from the text you want to print on the card. • Each escape must be on a single line with no formatting.
About Printing Areas If the card has more than one non‐printable area on a side, define both non‐ printing areas using print blocking escapes. An escape statement applies to the side of the card where it appears in the document. Areas defined using print blocking escapes always override Card Printer Driver Printer Preferences settings. Each print blocking area is a square or rectangular shape.
Block Print Statement A print blocking escape statement begins with ~PB% Examples: ~PB%10 10 55 15? Printing is blocked in one area, and any print blocking set in Printer Preferences is not used. ~PB%10 10 5 5;30.5 45.23 15 15? Printing is blocked in two areas, and any print blocking set in Printer Preferences is not used. ~PB%? No printing is blocked, and any print blocking set in Printer Preferences is not used.
Full-Card Topcoat Options • Use the string ~TR%? to override the Card Printer Driver preset masks and topcoat the entire card side. • Use the string ~TA%? to override the Card Printer Driver preset masks and apply no topcoat to the entire card side. HINTS & TIPS Print several cards using your card design and application to verify that printing and topcoat are applied as you intend.
• If necessary, you can use two or more lines of text for one track. Start and end each line with escape codes; enter a carriage return at the end of the line. The Card Printer Driver adds (appends) lines for the same track together. • Data to encode can be on side 1 (front) or side 2 (back) of the card. • Do not enter data to print on the same line as data to encode. It will not print. 4. Press E NTER to end a line. 5. Repeat Steps 3 and 4 for each track of magnetic stripe data. 6.
HINTS & TIPS • Use a small font size to shorten lines of text to encode. • Keep text to print on a different line than text to encode. • When the Card Printer Driver adds lines of text for the same track, the sequence is determined by the application. Test your application with the Card Printer Driver to make sure the data is in the correct order. • Magnetic stripe data sent by the Card Printer Driver is always encoded on side 2 of the card.
Embosser Font Number The usable font numbers are based on the emboss wheel installed in CE Series systems.
Vertical Offset Limits Topping Maximum Value Minimum Value on 860 135 off 1460 135 Emboss Data CE Series systems have restrictions for the characters allowed. • The emboss data range is from 20 hex to FF hex. • Reserved XML characters (3c hex and 3e hex) are not allowed as emboss characters. • For data greater than 127 ASCII, an escape code must be used (e.g., µ is used to emboss a Katakana character [B5 hex]).
• Do not put data for two tracks on the same line.. • Do not allow text to encode to wrap to another line. • Data to encode can be on side 1 (front) or side 2 (back) of the card. 4. Add an extra space character to the end of the data. 5. Select a line of data up to the extra space character and apply one of the following fonts: • Mag Track 1 XPS Card Printer • Mag Track 2 XPS Card Printer • Mag Track 3 XPS Card Printer • Mag Track JIS XPS Card Printer 6.
• Magnetic stripe data is converted to uppercase letters if needed. • If characters unsupported by a track format are sent within the magnetic stripe data, the printer displays a message. If you have an existing application that uses magnetic stripe fonts from older generation printers, the Card Printer Driver will recognize these fonts. If they are not installed, use the “Legacy Support” option on the driver installation Support Files screen to install them.
Chapter 5: Installation Troubleshooting This section describes: • Troubleshooting the Card Printer Driver Installation • Using Advanced Troubleshooting Tools on page 74 The Card Printer Driver Installation CD is provided in the CD Folder included in the shipping carton. If the CD is not available, you can download the driver from http://www.datacard.com. Select Support & Drivers > Drivers & Download from the menu. Enter your printer model in the Enter Product Name or Number area, and click Go.
USB Installation Troubleshooting Problem Solution The cable is loose. Reconnect the USB cable to the ports on the PC and the printer. Power the printer OFF, and then back ON. If the PC and printer still do not communicate, restart the PC. The data cable is damaged or frayed. Power off the printer. Replace the cable if you have a spare. Contact your service provider to order a new data cable. The system has a temporary communication problem.
Problem Solution The USB cable is connected before the Card Printer Driver is installed. The first printer installed on a PC using a USB connection must be installed from the driver CD or downloaded Card Printer Driver. Connect the USB cable to the printer when prompted; do not connect it before starting the installation. The Print Sample Card button is inactive. The Print Sample Card button in Printer Properties is enabled when the printer and Card Printer Driver communicate normally.
Network Installation Troubleshooting Problem Solution The network cable is loose. Reconnect the data cable to the network port and the printer, making sure that it is snapped in. Restart the printer. The Status page of Printer Properties shows the printer is not available, but the printer shows “Ready” on the LCD screen. Follow your network troubleshooting procedures to isolate and test each component of the computerto-printer communication link.
Appendix A: Windows 7 and Windows 8 Printer Sharing This appendix provides information about installing and sharing the Card Printer Driver on a PC running the Windows 7 or Windows 8 64‐bit operating system. Windows 7 or Windows 8 Installation Printer sharing involves setting up the host PC for sharing, then installing and setting up the Card Printer Driver on each client system that will print to the printer. Setting Up the Host PC for Printer Sharing 1.
D. If you selected (turned on) any options in this step, click Save changes. Close the Network and Sharing Center window. 3. Enable printer sharing. A. Open the Devices and Printers window and right‐click the card printer icon. Select Printer properties to display the Printer Properties window. B. Allow printer sharing. i. On the Printer Properties window, select the Sharing tab. ii. Select Share this printer. The printer name displays in the Share name field. Write down the printer name.
iii. Close the System window. 4. Configure security for sharing printing and viewing print error messages. A. From the Printer Properties window, select the Security tab. B. Review the Group or user names list. Make sure that the default settings on the Security tab have the following printer‐sharing permissions: • Everyone has Print permission set to Allow (refer to the figure at right). • Only CREATOR OWNER has Manage documents permission set to Allow.
vii. If you want to revoke Print permission and prevent a user or group from printing, select the user or group and clear the Allow check box for the Print permission. Do not select the Manage documents or the Deny check boxes for any user or group. Only the CREATOR OWNER should have Manage documents permission set to Allow, which is the default. E. Allow users or groups to view printing error messages. i.
Installing the Card Printer Driver on the Client PC The following instructions may vary slightly based on the operating system of the client PC. See “Printer Sharing Requirements” on page 22 for a list of supported host/client operating system combinations. 1. Make sure that the Card Printer Driver is installed and set up on the host PC. 2. Log in to the client PC with a user account that has administrator privileges and matches an account and password on the host PC.
B. Select Add a printer. The Add Printer window displays. C. Windows 7: Select Add a network, wireless, or Bluetooth printer. The system displays a list of available printers. D. If the printer does not display in the list: i. Select The printer that I want isn’t listed. The Find a printer… page displays. ii.
When you type the last backslash without a printer name, a drop‐ down list displays host printers. v. Select the name of the card printer for sharing. E. Click Next. If the Do you trust this printer? dialog box displays, click Install Driver. Windows installs the Card Printer Driver. The message “You’ve successfully added printer name” displays when the installation is complete. F. Click Next. The “To check your printer…” message displays. G. Click Finish to close the Add Printer page. 4.
A-8 Windows 7 and Windows 8 Printer Sharing
Appendix B: Windows XP Printer Sharing This appendix provides information about installing and sharing the Card Printer Driver on a PC running the Windows XP, 32‐bit operating system. Windows XP, 32-bit Installation Printer sharing involves setting up the host PC for sharing, then installing and setting up the Card Printer Driver on each client system that will print to the printer. Setting Up the Host PC for Printer Sharing 1. Install the Card Printer Driver on the host PC.
3. Open the Printers and Faxes window. 4. Write down the printer name and the host PC name. A. From the Printers and Faxes window, write down the name of the newly installed card printer. Remember to write down the printer name and the host PC name (see below). You need these names to install the Card Printer Driver on the client PC. For more about printer names, refer to “Use device naming rules for shared printers” on page 25. B. Find the host PC name. i. Open the Windows Control Panel. ii.
ii. When the Enable Printer Sharing dialog box displays, select Just enable Printer Sharing, and click OK. B. Click Share this printer to enable sharing. Write down the printer name that displays in the Share name field. Refer to the figure below. C. Click Apply to apply the printer sharing settings. 7. Configure security.
A. Select the Security tab on the Printer Properties window. B. Review the Group or user names list. If the names or group for which you want to specify permissions do not appear in the list, add the names or create a group: i. Click Add to display the Users and Groups dialog box. ii. Select the name you want to add, and click Add. Repeat for each name you want to add. iii. When you are finished adding names, click OK to close the Users and Groups dialog box. C. Assign print permissions. i.
C. Write down the printing preferences settings for ribbon type and print resolution. These settings are not set automatically at the client PC. You must enter these settings manually on the client PC when you set up printing preferences. For instructions, refer to “Configuring PC Printing Preferences” on page 47. D. Click OK to close the Printing Preferences window. 10. Turn on Simple File Sharing and Restart. A. Open the My Computer window. B. Click Tools and select Folder Options. C.
Installing the Driver on the Client PC For Windows XP only: Before the installation, you must install the “Windows XP driver support” files (Service Pack 3). For more information, refer to “Installing the Support Files from the Driver CD” on page 15. 1. Make sure that the Card Printer Driver is installed and set up on the host PC. 2. Log in to the client PC with an account that has administrator privileges and matches an account on the host PC.
• If you don’t have the printer name, enter the host PC name using the format: \\host PC name\ When you type the last backslash without the printer name, a drop‐ down list displays host printers. Select the shared printer from the drop‐down list. G. Click Next. The Connect to Printer dialog box displays. H. Click Yes to continue. The Default Printer page displays set to Yes and the shared card printer icon displays on the Printers and Faxes window. I.
B-8 Windows XP Printer Sharing
Appendix C: Windows Server 2003 Printer Sharing This appendix provides information about installing and sharing the Card Printer Driver on a PC running the Windows Server 2003, 32‐bit operating system. Windows Server 2003, 32-bit Installation Printer sharing involves setting up the host PC for sharing, then installing and setting up the Card Printer Driver on each client system that will print to the printer. Setting Up the Host PC for Printer Sharing 1. Install the XPS Card Printer Driver on the host PC.
4. Enable printer sharing. A. In the Printers window, right‐click the card printer icon and select Sharing. The Printer Properties window displays the Sharing tab. B. Click Share this printer to enable sharing. The printer name displays in the Share name field. Make sure that a printer name displays. The printer Share name is assigned by the Windows operating system. This displays as the same printer name (or an abbreviated version of the printer name) you wrote down earlier. C.
C. If needed, click Next on the Add Printer wizard. The Local or network printer page displays. D. Add a network printer.: Operating System Action: Windows XP Select A network printer, or a printer attached to another computer. Windows 7 Select Add a network, wireless or Bluetooth printer. The Searching for available printers… page displays. E. Connect to the shared printer: Operating System Action: Windows XP Click Next. The Specify a Printer page displays. Select Connect to this printer.
G. Click Next. A message displays stating you are about to connect to the printer. Another message may display stating “To use the shared printer…you need to install the printer driver.” H. Install the Card Printer Driver: Operating System Action: Windows XP Click Yes to continue. The Default Printer page displays set to Yes and the shared card printer icon displays in the Printers and Faxes window. Click Next. Windows 7 Click Install Driver.
XPS Card Printer Driver Guide C-5
C-6 Windows Server 2003 Printer Sharing
Appendix D: Windows Server 2008 Printer Sharing This appendix provides information about installing and sharing the Card Printer Driver on a PC running the Windows Server 2008, 64‐bit operating system. Windows Server 2008, 64-bit Installation Printer sharing involves setting up the host PC for sharing, then installing and setting up the Card Printer Driver on each client system that will print to the printer. Setting Up the Host PC for Printer Sharing 1. Install the XPS Card Printer Driver on the host PC.
D. Click Save changes. The Advanced sharing setting window closes. 3. Write down the printer name and host PC name. Remember to record the printer device name. You need this printer name to install the Card Printer Driver on the client PC. A. Select the General tab on the Printer Properties window to display the printer device name. B. Write down the name of the printer. C. From the Windows Start menu, display the System properties window for your computer. D.
6. Configure security. Skip this Configure security section if you want to accept the following defaults: • All users (the Everyone account) can print. • Only the person who enabled sharing on the printer (the CREATOR OWNER account) can view printer error messages at the client PC. Users at the client PC can view printer error messages from the Windows Print Manager. These printer errors can be resolved at the printer LCD screen or host PC.
D-4 • Select Users. • Click OK. The Select Users or Groups search window displays. • Click Find Now. A list of user names displays in the search results section. • Select each name you want to add. • Click OK. The Select Users or Groups window displays the names you selected.
iv. When you finish adding names, click OK to close the Users and Groups dialog box. C. In the Names list, select the name or group to set up. Do not select the Manage documents or the Deny check boxes for any user or group. Select Allow for Manage Printer if you want a user or group to view message boxes. i. Select Allow for permissions you want to apply to the user or group. ii. Clear the Allow check box for permissions you want to deny the user or group. iii. Click Apply to save your changes.
Installing the Card Printer Driver on the Client PC The client PC may use any of the supported Windows operating systems. See “Printer Sharing Requirements” on page 22 for a list of supported host/client operating system combinations. Differences between operating systems are noted, as needed. 1. Make sure that the Card Printer Driver is installed and set up on the host PC. Before you log in to the client PC, review the log in screen. Look for a user account that matches an account on the host PC.
F. Click Install driver. The Add Printer page displays and states that you’ve successfully added the printer. G. Click Next. H. Click Finish. The shared card printer icon displays in the Devices and Printers window of the client PC. 4. If card production software is installed on this computer, or if you need other support files, such as magnetic stripe fonts, install the XPS Card Printer Plug‐in or support files from the driver CD.
D-8 Windows Server 2008 Printer Sharing
