User guide

62 How Do I . . .
Ribbon Break at Leading Edge
If the ribbon breaks at the onset of printing, the likely cause is that the printhead
has moved into position before the card was in position. Adjust the card
registration settings to solve a ribbon break at the leading edge of the card.
1. Log into the Printer Manager at the WebAdmin access level.
2. Select Print from the Printer Setting menu.
3. Adjust the CardRegistration value in the Current Value column. Increase the
value by 0.25 to move the leading edge of the card closer to the printhead.
For example, if the default value of the CardRegistration is 0, change it to 0.25.
4. Print a test card using Monochrome and TestPattern5 to verify that the card
prints without a ribbon break error.
5. If the card prints successfully, log out of the Printer Manager and continue
printing cards. If the breaks again, repeat Steps 3 and 4 until the card prints
successfully.