User guide

58 System Tools
Troubleshooting Menu
The Troubleshooting menu for the WebAdmin access level contains settings and
tools for isolating card production issues. WebAdmin access level for
troubleshooting includes printing Test Cards, viewing and printing the Activity
Log, Reset Log, Reset Counters, and Reset Printer features.
Test Card
The Test Card menu selection shows the items available to WebAdmin access
levels. Printing test cards can be useful in troubleshooting card production issues.
1. Enter the value(s) for the type of test card to print.
• MagStripe: Encode magnetic stripe data on the card.
• Color: Print the card using the YMCK panels of the print ribbon.
• Monochrome: Print the card with monochrome color.
• Topcoat: Print the card with topcoat.
2. Enter the Type of Test Pattern for Color and/or Monochrome printing.
• TestPattern1: This is a full-color test card and will use the YMCK panels
of the print ribbon. Choose this test card to see the overall print quality of
the card.
• TestPattern2: This is a short panel test card. Use this setting to see the
overall print quality when using short panel print ribbon.
• TestPattern3: TestPattern3 is used to see the density of the printed card.
This card prints a dense blue color card. This card will identify print
intensity issues that can appear as wrinkles on the printed card.
Description Card Front (page 1) Card Back (page 2)
Magnetic Stripe [ ]
Color [X] [ ]
Monochrome [ ] [ ]
Topcoat [ ] [ ]
Second Topcoat [ ] [ ]
Test Pattern to use for Color
and/or Monochrome
[TestPattern1][TestPattern1]