User guide
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Printer Manager
The printer includes the Printer Manager, which displays information about the
printer. Managers or service providers can use the Printer Manager to fine tune
card appearance, set advanced options, and troubleshoot printing problems. The
Printer Manager is accessed using an internet browser and the IP address of the
printer.
The Printer Manager includes Access Levels that control the type of information
that can be viewed and the information that is displayed. There are three Access
Levels to choose from to perform a variety of basic and advanced tasks.
SNMP
The printer supports SNMP v2. SNMP means “Simple Network Management
Protocol.” It allows the printer to be queried over the network and to respond
with status and feature information.
Connection Issues
The use of a VPN (Virtual Private Network) client may restrict your ability to
connect to the Printer Manager. This can happen if your card printer is installed
on your local network, but you are using a VPN client to connect to a different
network.
For example, if the PC you use to connect to your company's main network using
a VPN client is the same PC you use to print cards, access to the Printer Manager
may be restricted while you are connected through the VPN client.
If you are logged in to a VPN client and cannot access the Printer Manager there
are two solutions:
• Check the settings in your VPN client for an “Allow Local LAN Access”
option. Make sure this setting is turned on so you still have access to the local
network that your card printer is installed on.
• Log out of the VPN client and reconnect to your local network.
How to Open the Printer Manager
The initial Printer Manager screen allows the user to login with a user name and
password that will determine their access level. The access level determines
which menu items, options and adjustments are available.