User`s guide
v
Contents
Chapter 1: Introduction ____________________________________________________________ 1
About this Manual______________________________________________________________ 1
Intended Audience ____________________________________________________________ 1
Technical Support______________________________________________________________ 1
Chapter 2: About the Printer ________________________________________________________ 3
About the SD and CD Series Card Printers________________________________________ 3
Printer Components ________________________________________________________ 4
Printer With Input Hopper ________________________________________________ 5
Printer With Duplex Option_______________________________________________ 6
Inside a Printer With a Duplex Option_____________________________________ 6
System Label _______________________________________________________________ 7
Chapter 3: Using the System________________________________________________________ 9
How the Card Travels___________________________________________________________ 9
Card Printer System Overview___________________________________________________ 9
Tasks and Users ____________________________________________________________ 10
Printer Controls________________________________________________________________ 10
Power Button______________________________________________________________ 10
LCD Panel ________________________________________________________________ 11
Menus_________________________________________________________________ 11
User Button and Light ______________________________________________________ 11
Down Arrow, Up Arrow, and Enter Key ______________________________________ 12
Ribbon Light ______________________________________________________________ 12
Card Light ________________________________________________________________ 13
Retrieve the Printer IP Address _________________________________________________ 14
Print a Test Card_______________________________________________________________ 15
Load and Replace Supplies____________________________________________________ 16
Loading Cards ____________________________________________________________ 16
Loading the Print Ribbon ___________________________________________________ 17
Loading the Cleaning Sleeve ______________________________________________ 18
Installing the Ribbon Cartridge _____________________________________________ 18
Chapter 4: System Maintenance___________________________________________________ 19
Clean the Printer ______________________________________________________________ 19
Clean the Printhead___________________________________________________________ 20
Run a Cleaning Card__________________________________________________________ 22
Chapter 5: Troubleshooting _______________________________________________________ 25
Card Appearance ____________________________________________________________ 25
Something did not print ____________________________________________________ 25
Printing includes unexpected data _________________________________________ 26
The color printing has flaws_________________________________________________ 26
The printing is too light _____________________________________________________ 27
Magnetic Stripe_______________________________________________________________ 28
Card Jam_____________________________________________________________________ 29
Messages and Conditions _____________________________________________________ 30