User`s guide

40 Troubleshooting
B. Requestservice.
• Ifno,theprinterdoesnothavea
magneticstripeoption.
Toprintthecardwithoutmagneticstripe
encoding:
A. PresstheUSERbuttonontheprinter
orclickOK(orCancelthecard)inthe
Messagebox.
B. Removemagneticstripedatafromthecard.
C. Sendthecardagain.
HINTS&TIPS
Toremovemagneticstripedata,youoryoursystemadministratormayneedto:
• Clearacheckboxinthecardproductionapplication.
• ChangethefontfromMagTrackXXPSCardPrintertoaprintablefontsuchas
Arial,Verdana,orCalibri.Referto“MagstripeFormats”intheSD/CD™Series
CardPrinterInstallationandAdministrator’sGuide.
117: Reader not available
Theprinterdoesnothaveamagneticstripereaderoption.
Toprintthecardwithoutusingareaderoption:
1. PresstheUSERbuttonontheprinterorclickOK(orCancelthecard)inthe
Messagebox.
2. Removethereaderrequestfromthecard.
3. Sendthecardagain.
HINTS&TIPS
Toremovethereaderrequest,youoryoursystemadministratormayneedto
clearacheckboxinthecardproductionapplication.