User`s guide

36 Troubleshooting
109: Print ribbon problem
Theprintribbonisnotmovingproperly.
Tofixtheri
bbon:
1. Opentheprinterandremovethe
ribboncartridge.
2. Cutandtapethedamagedribbonto
thetake‐upspindle,andmovethe
repairedareaonefullturn.
3. Removeanydebrisfr omtheprintarea.
4. Ifthecardisintheprinter,turntheknobtomovethecardsotheprintercan
ejectit.
5. Replacetheribboncartridgeandclosetheprinter.
6. PresstheUSERbuttonontheprinterorclickRetryintheMessagebox.
110: Print ribbon out or missing
Theprinterdoesnothaveusableribbon.
Toloadnewprintribbon:
1. Opentheprinterandremovetheribbon
cartridge.
2. Removetheexistingribbonand
cleaningroller,ifpresent.
3. Installtheribbon.Replacethecleaning
roller.
4. Replacetheribboncartridgeandclosetheprinter.
5. PresstheUSERbuttonontheprinterorclickRetry(orResumethecard)inthe
Messagebox.
HINTS&TIPS
Usedribbonhasnegativeimagesofprinteddata.Tokeepthedataconfidential,
followyourcompanypolicytodiscardusedribbon.