User`s guide

34 Troubleshooting
105: Magstripe data error
Theprinterencodeddataonthecardbutcouldnotverifyallof
thewrittendata.
Toprintthecardagain:
1. Insertamagneticstripecardthatmatchestheprintersettings,positioning
thecardwiththemagneticstripedownandtotherightsideoftheprinter
2. PresstheUSERbuttonontheprinterorclickRetryintheMessagebox.
HINTS&TIPS
•
Thecardmighthavebeenturnedthewrongway.
• Thecardmightnothaveamagneticstripe.
106: Magstripe data not found
Theprintercouldnotfindmagneticstripewrittendataonthe
card.
Toprintthecardagain:
1. Insertamagneticstripecardwithdata,positioningthecardwiththe
magneticstripedownandtotherightsideoftheprinter
2. PresstheUSERbuttonontheprinterorclickRetryintheMessagebox.
HINTS&TIPS
•
Thecardmightnotmatc hprintersettingsorthedatasent.
• Askthesystemadministratortoverifythatthecar d,thedata,andtheprinter
settingsmatch.