User`s guide

30 Troubleshooting
Messages and Conditions
Whentheprintercannotprocessthecardsent,itissuesacondition.TheLCD
panelonthefrontpanelshowstheseconditions.IfyoursystemusestheXPSCard
PrinterDriver,theprinterdriveralsodisplaystheconditionasamessageonthe
PC.
Inasharedprinte r environment,messagesmaybeslightlydifferentfromthe
messagesandconditionsdescribedinthissection.Youview:
• MessagesonthePrinterLCD onpage 30.
• MessagesfromtheXPSCardPrinterDriver on thePConpa ge30.
• MessagesFromPrinterManager onpage31.
• OtherMessages onpa ge31.
Messages on the Printer LCD
Allmessagesareassociatedwithaprintjob.Theprinterissuesmessagesthat
focusonrecoveringfromproblems.
• Theprinterdisplaysashortdescriptionandamessagenumberforeach
message.
• Ifmorethanonemessagewasissued,thenextmessagedisplaysafteryou
correcttheproblemandpresstheUSERbutton.
• Ifyoucancelajobattheprinter,themessageisremovedfromthePC.Any
additionalme ssagesforthecanceledjob,suchasforabrokenribbon,donot
displayonthePC.
Messages from the XPS Card Printer Driver on the PC
• MessagestheprinterdriverdisplaysaresimilartothoseontheprinterLCD
panel.
• MessagesdisplayonthePCsendingthecard.
• Messagesmightbeinthebackground,behindtheapplicationsendingthe
card.Onsomeoperatingsystems,themessagemightappearinthestatusbar.
Clicktheiconinthestatusbartoopenthemessage.
• Ifmorethanonemessagewasissued,thenextmessagedisplaysafteryou
closethecurrentmessage.