User guide
58 Working with Printer Manager
4. Determine the input type.
• Select Input Hopper to designate which input hopper the printer will pick from when this
card stock is defined in the card format.
• Select Manual if this card stock is used with a manual card picking process.
5. In the Card Stock Name field, enter a name for this card stock.
6. From the Front Image list, verify that the images this card stock uses are in the list.
7. From the Back Image list, verify that the images this card stock uses are in the list.
8. Click Add to save the card stock definition.
Viewing the Print Request Log
View the Print Request log to determine the status of a print request. This page of Printer
Manager displays print requests sent to the printer. The Print Request log entry is created on
receipt of the OpenCard data stream. It is updated every time the state changes. After a card
prints out or encounters an error, the software makes a log entry about it. The software then
waits for the next data stream to be posted.
The log pages are displayed with the newest print request on top. The log entries let you know
the state of a print request. Printer states, such as “PRINTED” or “FAILED,” display along with
more detailed information about each print request describing the displayed state.
1. Make sure that the printer is connected to the computer using TCP/IP.
2. Open Printer Manager.
3. Select Troubleshooting > Print Request Log. The Print Request Log screen displays.
For the Legacy Option only Card stock must be named Default.