User manual

Preface
ProMaster 2500 User Manual xix
Technical Assistance
You can contact Data I/O for technical assistance by calling, sending a fax
or electronic mail (e-mail), or using the Bulletin Board Service (BBS).
To help us give you quick and accurate assistance, please provide the
following information:
• ProMaster serial number
•Product version number
• Detailed description of the problem you are experiencing
• Error messages (if any)
• Device manufacturer and part number (if device related)
Calling
Call the appropriate Data I/O Customer Support number listed at the
front of the Preface.
When you call, please be at your programmer or computer, have the
product manual nearby, and be ready to provide the information listed
above.
Sending a Fax
Fax the information listed above with your name, phone number, and
address to the appropriate Data I/O Customer Support fax number listed
at the front of the Preface.
Sending E-mail
To reach Data I/O via e-mail, send a message including your name,
telephone number, e-mail address, and the information listed above to
the following address:
[e-mail]
Using the BBS
To reach Data I/O via the BBS, include your name, phone number, e-mail
address, and the information listed above in a message, and send it to the
BBS as described in the following section.