Operation Manual
5. Troubleshooting
Can’t record a video or take pictures
Please check whether the microSD card is locked for protecting, and make sure there is enough
storage space on the card if you set the Loop Recording to be OFF.
Stop automatically while recording
Because the data stream of high-definition video is huge, please use high-speed Class 6 or Class
10 microSD card that compatible with SDHC.
It prompt “File Error” while playback the video or image
The wrong storage of data results the file error, please use "Format" Menu to format the
microSD card before using.
No image display on TV screen
Please confirm the AV, HDMI cable is connected correctly, and the TV is set to the correct AV,
HDMI mode.
Image is blurred
Maybe the lens is not clean, please check whether have dirt, fingerprint on the lens .Use lens
paper clean the lens before using. Please remember removing the protecting film on lens
before the first use.
Supply indicator doesn’t work
If the power is not powerful enough, supply indicator will not work.
Image has horizontal stripes interference
This due to the wrong setting of “Flicker” .Please depend on the local power supply frequency,
reset the Flicker: 50 Hz/60 Hz.
It don’t auto start recording after car power on
Please make sure the loop recording is 1/3/5 mins, not OFF, it won’t auto start recording when
loop recording is OFF; Additional, internal card can’t auto recording, you need change to
external card.
The machine keep automatic recording and can’t stop .
Maybe you have turned on the Motion Detect function; you can check whether there is an
icon on the screen. When the Motion Detect is ON, it will auto start recording when a
moving object appears within the range of camera; When the screen return to calm, the
recording will stop automatically until a moving object appears again.
Auto power off setting does not work
Please ensure that motion detection is turned off. If the motion detection is on, the machine
will always in standby mode (it will start recording when suffer dynamic objects), the machine
will not automatically shut down until the power goes off.
What can I do if the machine crashed?
If the machine crashed, press the power button for 10 to 15 seconds, the machine will reset and
restart.