User Manual
warranty ∙ 27    26 ∙ customer support
STOREBOUND, LLC – 1 YEAR LIMITED WARRANTY
Your  StoreBound  product is  warranted  to  be  free  from  defects  in  material  and  workmanship for  a  period  of 
one  (1)  year  from  the  date  of  the  original  purchase  when  utilized  for  normal  and  intended  household  use. 
Should any defect covered by the terms of the limited warranty be discovered within one (1) year, StoreBound, 
LLC  will  repair  or  replace  the  defective  part. To  process a warranty  claim, contact  Customer Support  at  
1-800-898-6970 for further assistance and instruction. A Customer Support agent will assist you by troubleshooting 
minor problems. If troubleshooting fails to x the problem, a return authorization will be issued. Proof of purchase 
indicating the date and place of purchase is required and should accompany the return. You must also include 
your full name, shipping address, and telephone number. We are unable to ship returns to a PO box. StoreBound 
will not be responsible for delays or unprocessed claims resulting from a purchaser’s failure to provide any or all 
of the necessary information. Freight costs must be prepaid by the purchaser.
Send all inquiries to support@storebound.com. 
There are no express warranties except as listed above.
REPAIR  OR  REPLACEMENT  AS  PROVIDED  UNDER  THIS  WARRANTY  IS  THE  EXCLUSIVE  REMEDY  OF  THE 
CUSTOMER. STOREBOUND SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES 
OR FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT EXCEPT TO THE EXTENT 
REQUIRED BY  APPLICABLE LAW.  ANY  IMPLIED  WARRANTY OF  MERCHANTABILITY OR  FITNESS FOR  A 
PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on 
how long an implied warranty lasts. Therefore, the above exclusions or limitations may not apply to you. This 
warranty gives you specic legal rights and you may also have other rights, which vary from state to state.
REPAIRS
DANGER! Risk of electric shock! The Dash Express Hot Pot is an electrical appliance.  
Do not attempt to repair the appliance yourself under any circumstances.  
Contact Customer Support regarding repairs to the appliance. 
TECHNICAL SPECIFICATIONS
Voltage 120V ~ 60Hz 
Power Rating 1000W 
Stock#: DMC100_20180110_V1
We welcome and value all concerns and questions from our customers. Please do not hesitate  
to contact us for product support, warranty, and maintenance related questions directly at:  
1(800)-898-6970 from 7AM - 7PM PST, Monday - Friday, or by email at support@storebound.com.
Feel free to give us a call any time  
during the hours below: 1 (800) 898-6970
7AM to 7PM
8AM to 8PM
9AM to 9PM
10AM to 10PM
CUSTOMER SUPPORT warranty










