User guide

Maintenance Replacing the Print Head

5-7

Replacing the Print Head

If a specific dot is not printed for all characters, replace the printhead.

The printhead may be hot if you have been printing recently.

To remove the printhead:

Turn off the printer.

Open the cover and and the protective cover of the platen and remove the ribbon car-

tridge (see section “Removing the Ribbon Cartridge” on page 5-4).

Remove the two screws A from the printhead.

Lift the printhead and disconnect the flexible cable B.

Be careful because the printhead cables can easily be damaged.

We recommend that a technician perform this procedure.

To install the printhead:

Connect the flexible cables to each connector. Make sure to push them fully into the

connectors; do not kink the cables.

Be careful because the printhead cables can easily be damaged.

Ease the new printhead down into the mounting. Fasten the two screws A.

Install the ribbon cartridge (see section “Installing the Ribbon Cartridge” on page 5-5).

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