User's Manual

Trouble Shooting
1. Cannot hear a dial tone.
☞ Check the TEL/PC button. TEL Mote: PC/TEL indicator – ‘OFF’
☞ Please check the cable connection between Base Unit and Phone.
☞ Check that the power adapter is plugged in and has power
☞ Please check the compatibility switch. Adjust compatibility switch until you can
hear the dial tone.
2. Microphone volume (TX) is low / dead.
☞ Make sure that the microphone (TX) mute function is deactivated.
☞ Check the position of the boom arm and make sure that the microphone is
placed as close as possible to your mouth (approx. 2 fingers distance).
☞ Adjust the microphone (TX) volume on the bottom of base unit.
3. Buzzing sound on the headset
☞ Telephone may not be fully immune to the radio transmission between your
headset and base. To overcome this problem, move the base unit to at least 30
cm/12” away from the phone.
4. Headset echoes
☞ Adjust the telephone’s volume. If necessary, adjust your microphone volume on
the headset to a lower setting.
5. EHS doesn’t work with the telephone
☞ Make sure the telephone is compatible with the wireless headset. Refer to the
EHS guide.
6. Headset was working, but it has stopped.
☞ Headset may need pairing to the base again. Refer to the ‘Note 1’ on
‘Operating Instruction’
☞ Headset battery may be dead. Return the headset to the cradle on the base unit
for charging.