Installation manual

© Hills Industries 2009 Page 2
Compliance Notices
Information to the Installer - Changes and modifications not expressly approved by Hills can void the user’s authority to
operate the equipment.
Australia & New Zealand Compliances
This equipment has been tested and found to compliant with the ACA A-Tick and (NZ) Telepermit standards. These limits
are designed to provide reasonable protection against interference in a residential installation.
Hills Reliance systems fitted with the 433 MHz wireless receiver module receives radio frequency energy from wireless
transmitters and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the wireless transmitter units or receiver module to reduce interference.
• Increase the separation between the transmitting units and receiver.
• Connect the affected equipment and the panel receiver to separate power outlets, on different branch circuits.
• Consult the dealer or an experienced radio/TV technician for help.
A 230-240VAC mains power outlet (GPO) with protective earthing connection must be provided within reach of the
supplied plug pack power lead and be easily accessible. Only licensed electrical workers should install new GPOs. GPO
installation must comply with AS/NZS 3000:2000 and national or state electrical regulations. Connect this product to a
compliant 611, Mode3 or switched 8P4C socket. A RJ11phone lead is required to connect this product to a compliant 611,
Mode3 or switched 8P4C socket. A compliant RJ11 lead is supplied with this product.
Alarm dialing equipment must be able to seize the telephone line and place a call in an emergency situation. It must be
able to do this even if other equipment (telephone, answering system, computer modem, etc.) already has the telephone
line in use. To do so, alarm dialing equipment must be connected to a ACA (Aust.) or Telepermit (NZ) compliant Mode-3
socket that is electrically in series and ahead of all other telecommunication equipment attached to the same telephone
line. In Australia, only ACA certified technicians are permitted to install or modify telephone sockets.
Security Installation License
Australia installers – In New South Wales and the ACT the installer must hold a Security Installer License to install this
product.
New Zealand – All people involved in the selling, installation and servicing of security equipment must hold a Security
Guards Licence. Refer to the NZ Government Justice Department for further updates.
Note: Other national/state regulations may also apply. Enquire at the place of purchase if specific installation regulations
demand the Hills Reliance control panel installation requires a licensed installation technician.
Automatic Dialing Devices (Australia and New Zealand)
This equipment shall not be set to make automatic calls to the ‘000’ (Aust) or the Telecom ‘111’ (NZ) Emergency Service.
Series Connected Equipment (Australia & New Zealand)
The equipment may be set up to carry out test calls at pre-determined times. Such test calls will interrupt any other calls
that may be set up on the line at the same time. The timing set for such test calls should be discussed with the installer.
The timing set for such test calls from this equipment may be subject to “drift”. If this proves to be inconvenient and your
calls are interrupted, then the problem of timing should be discussed with the equipment installer. The matter should
NOT be reported as a fault to your telephone service provider faults service.
Automatic Re-attempts to the Same Number (New Zealand only)
Some parameters required for compliance with Telecom’s Telepermit requirements are dependent on the equipment
associated with this device. The associated equipment shall be set to operate within the following limits for compliance
with Telecom’s specification:
(a) There shall be no more than 10 call attempts to the same number within any 30 minute period for any single
manual call initiation.
(b) The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt and the
beginning of the next attempt.
Automatic Call to Different Numbers (New Zealand only)
Some parameters required for compliance with Telecom’s Telepermit requirements are dependent on the equipment
associated with this device. In order to operate within the limits for compliance with Telecom Specifications, the
associated equipment shall be set to ensure that automatic calls to different numbers are spaced such that there is no
less than 5 seconds between the end of one attempt and the beginning of another.
Fault Clearance (New Zealand only)
In the event of any problem with this device, the telephone lead should be disconnected from the LINE connection at
the rear of the unit. The user is then to arrange with the supplier of the device to make necessary repairs. Should the
matter be reported to Telecom as a wiring fault and the fault is proven to this device, a call-out charge will be incurred.