Warranty

6. All customer labels, adhesives and markings on the return products MUST be removed
and erased before being sent back for RMA. (Note: If the label adhesive covers any
information on the product, or the labels cause any physical destruction to the product
when removed, we will consider that as physical damage and not covered under the
warranty.)
7. To ensure full credit back, please send the product in its original box including all
original packaging.
8. RMA shipments received MUST have the RMA number clearly visible on the outside
package and include a copy of the RMA correspondence or RMA Form.
9. Ship to: Address provided by the helpdesk technician at time of RMA.
Refund Policy
All products returned must be accompanied by a copy of your original order receipt, and the
products must be clean, unworn, unwashed, undamaged, unused, unaltered and in their original
saleable condition and packaging with the tags still attached.
Terms and Conditions
 Money-back guarantee only applies to products purchased from Das Keyboard and not
through a reseller.
 All returned products need to be in their original condition and packaging.
 Customers are responsible for shipping charges to return the product to Das Keyboard.
 Product purchased through auctions, online auctions, etc. are not covered by
manufacturer warranty.
 No credit will be given for non-warrantied merchandise or merchandise with physical
damage.
 Please allow 3-4 days for all refunds to process after testing of product is complete.