User Manual

65
Lancet Depth Indicator lever is stuck.
The indicator lever may be faulty. Replace the Dario Housing. Contact
customer support toll-free in the U.S. at 1-800-895-5921, 9:00 AM-5:00 PM
EST Monday through Friday. Internationally visit www.mydario.com.
Lancing device release button does not work properly.
The lancing device is faulty. Replace the Dario Housing. Contact customer
support toll-free in the U.S. at 1-800-895-5921, 9:00 AM-5:00 PM EST Monday
through Friday. Internationally visit www.mydario.com.
“Strip is used and should be replaced” message appears in the Dario App.
This message appears if you receive an incoming call. It is recommended that
you set your smart mobile device to airplane mode before performing a test.
I forgot my Dario password.
If you forget your password, tap on FORGOT PASSWORD on the LOG IN screen.
You will receive an e-mail with instructions for resetting your password.
My smart mobile device battery died.
If the battery of your smart mobile device is out of power, charge your device
or use a different device. Download the Dario App onto that device and login
to your account.