User Manual

62
Troubleshooting
The following table lists some typical conditions that may occur with the Dario
System.
Message Content
Possible Cause / Recommended
To reconnect your Dario. If
the problem recurs, some
adjustments might be
required. Check the
following settings on your
device:
The smart device volume is set inappropriately.
Follow the instructions in the Dario App to
adjust the settings in your mobile device:
1. Ensure that Mono Audio is set to OFF.
2. Adjust the audio balance. Audio volume
balance must be set in the middle of L and
R.
3. Ensure that your ringer and alerts volume
is set to the maximum level.
4. Allow Dario to use your microphone.
Ensure that your music volume is set to
the maximum level.
Insufficient blood detected,
try again with a new strip
There is not enough blood on the test strip.
Repeat the measurement with a new test strip.
The Strip is used, please
insert a new strip
A test strip was used more than once.
Perform a new measurement with a new test
strip.