or Memory & Fan Trim TM Step Top Freestanding Bay View Freestanding Bay View Insert / Built-In Classic Insert / Built-In Toll Free Technical Support 1 - 866 - GLOWBOY (456 -9269) To register your purchase www.dansons.com/support READ THIS ENTIRE MANUAL BEFORE YOU INSTALL AND USE YOUR HEATER.
Dear Glow Boy Multi-Fuel / Pellet Stove Owner: CONGRATULATIONS on the purchase of your Glow Boy Multi-fuel pellet appliance! You have selected the finest in residential wood pellet heating technology. Let us pass on a few "tips" concerning installing your stove and heating with wood pellets. 1. Whether you install your stove yourself or hire a professional installer, a quality installation is a must for the safety of your family and for efficient, satisfactory operation of your stove. 2.
TABLE OF CONTENTS GENERAL INFORMATION SAFETY PRECAUTIONS SAFETY TESTING HOW YOUR APPLIANCE WORKS AUTOMATIC SAFETY FEATURES SPECIFICATIONS MAINTENANCE 4 5 6 7 8 ELECTRICAL REQUIREMENTS PRE PLANNING PLANNING & INSTALLATION CHECKLIST 9 10 33 2 TO 3 DAYS OR WEEKLY PERIODIC MAINTENACE 34 1 TON, SEASONAL, BI-SEASONAL FALL START-UP SPRING SHUT-DOWN 35 35 YEARLY MAINTENANCE CONTRACTS 36 TROUBLE SHOOTING REPLACEMENT PARTS PLANNING EXHAUST SYSTEMS TYPE REQUIRED ROUTINE CLEANING LIMITED WARRANTY 36 39
SAFETY PRECAUTIONS IMPORTANT: Read, save and follow the instructions in this manual. It contains important safety, operating and maintenance instructions you will need. RECOMMENED: For your and your families protection and well being, Dansons’ highly recommends installing and maintaining both a smoke detector as well as a CO2 detector.
• DO NOT operate the stove if the flame becomes dark and sooty or if the firepot overfills with pellets. Push the OFF Touch Pad and inspect the heater. (See Operating Your Stove). Soot or creosote may accumulate in the exhaust vent system when the stove is operated under incorrect conditions such as an extremely rich burn. The flame will have a lazy orange color with black tips. This indicates poor pellet fuel combustion. • NEVER block free airflow through the open vents of the unit.
HOW YOUR APPLIANCE WORKS The operations and maintenance of your Glow Boy Series of multi-fuel appliance are unique and should not be considered to be like a wood, coal, gas, electric, propane or oil heater, stove or appliance. Cautions: Do not try to operate your stove with viewing door open. Pellets will not feed under these circumstances and a safety concern may arise from sparks or fumes entering room.
AUTOMATIC SAFETY FEATURES L120 LOW LIMIT SWITCH This limit switch is mounted on the exhaust blower housing and has 2 main functions: Should the fire happen to go out, for any reason, this limit switch will shut the stove off when the exhaust temperature drops below 120° F. Upon starting the appliance, the AcuTron control board has a 15 minute “Lighting Mode”, if the stove exhaust does not reach 120° F in that 15 minutes the stove will shut off.
SPECIFICATIONS HEATING SPECIFICATIONS Approx. Heating capacity (sq. feet) * Approx. Fuel burn rate per hour ** Hopper Capacity - Freestanding Step Top Hopper Capacity— Classic Insert / Built-in Hopper Capacity - Bay View Freestanding Hopper Capacity – Bay View Insert / Built-in 800 – 2,000 1.5 – 5 lbs 90 lbs 40 lbs. 60 lbs 40—60 lbs. Approx. Burn time at lowest setting Approx. Burn time at lowest setting Approx. Burn time at lowest setting Approx.
PLANNING & INSTALLATION CHECK LIST Unless you are knowledgeable and experienced in stove installation, we recommend your Glow Boy Appliance receive a Pre-delivery Check and be installed by your local Specialty Retailer, NFI (National Fireplace Institute) Pellet Specialist (USA) or WETT Certified Installer (CAN) . COMPLETE THIS CHECK LIST PRIOR TO INSTALLING YOUR MULTI-FUEL APPLIANCE: _____ Carefully read this "Owners Manual”. SAVE THIS MANUAL.
PLANNING—EXHAUST SYSTEMS PELLET VENT MUST MAINTAIN A MINIMUM 3” CLEARANCE TO ANY COMBUSTIBLE (INSTALL VENT AT CLEARANCES SPECIFIED BY THE VENT MANUFACTURER). DO NOT CONNECT THE PELLET VENT TO A VENT SERVING ANY OTHER APPLIANCE OR STOVE. DO NOT INSTALL A FLUE DAMPER IN THE EXHAUST VENTING SYSTEM OF THIS UNIT. PELLET VENT TYPE: 1. Must be an approved 3” or 4” Diameter Type ”PL” vent, vented to the outside (fig. 7) or connect the vent to a factory built type “A” chimney using an adaptor. 2.
PLANNING— EXHAUST SYSTEMS … CONTINUED DETERMINE VENTING SIZE AND DISTANCE: It is recommended that the vent system be installed with a minimum of three (3’) of vertical rise above the appliance exhaust port. Equivalent Vent Length (EVL) is the method of determining vent sizes and lengths, that takes into account the effect of different component parts on air flow. STEP 1 To help you determine the correct size and/or run, simply fill in the chart below.
PLANNING— EXHAUST SYSTEMS … CONTINUED PELLET VENT TERMINATION: (Figures 7 & 8) Termination must be a minimum of 12” above the chase cap (B) (note: the chimney must meet local codes for height above the roof or B other obstructions) B Must have an approved cap (G) (to prevent water from entering) or a 45* elbow downturn (F) If the termination is located on a windy side of house, an approved house shield is recommended to prevent soot from accumulating on the side of the house.
PLANNING— OUTSIDE AIR Outside air is REQUIRED ON ALL MOBILE HOME INSTALLATIONS. Outside air is strongly recommended for all other installations. Failure to install intake air may result in improper combustion as well as the unit smoking during power failures. Metal pipe, ONLY, either solid or flexible, must be used in all outside air installations.(B) NOTE: Non-metallic material, such as PVC or ABS plastic, MUST NOT BE USED for outside air installations.
PLANNING— PROTECTION & CLEARANCES STOVE PLACEMENT: Stove must be placed so that no combustibles are within, or can swing within (i.e. drapes doors), 36” of the heater. Keep in mind the following placement concerns; venting obstructions, outside air, electrical outlet, wall thermostat, heat distribution, traffic patterns and room use/size. If the stove is placed in a location where the ceiling height is less than 7’, it must follow the requirements in the section “Alcove Installation”.
PLANNING— PROTECTION & CLEARANCES . . . CON’T CLEARANCES – “CORNER INSTALLATION”: 45 CORNER THROUGH T HE W ALL 45 CORNER INTERIOR V ERTICAL 12” 3” 2” 6” 6” 6” 6” 6” 6” Figure 12 Figure 13 Note: If interior vertical vent is used (figure 13), the clearance to the back wall is determined by the upward-turned “Clean Out Tee”. It will vary in depth depending on the brand of PL vent used. Before placing the stove, connect the “Tee” and measure off the 3” clearance.
TOOLS REQUIRED Before starting your Glow Boy Multi-Fuel install, we recommended you have the following list of tools ready. This is not an exhaustive list, but should go along way in making your installation easier.
INSTALLATION—FREESTANDING THROUGH THE WALL, DIRECT VENT INSTALLATION. 1. Position the floor pad. 3. Following the "PL" vent manufacturer's specifications, mark and cut a hole through the wall to accommodate the wall thimble, (F), and the outside air pipe, (I), if outside air is to be used. Remember that the outside air intake must be located no closer than 12” from the vent exhaust.
MOBILE HOME INSTALLATION CAUTION: DO NOT INSTALL STOVE IN SLEEPING ROOM THE STRUCTURAL INTEGRITY OF THE MANUFACTURED HOME FLOOR, CEILING and ROOF MUST BE MAINTAINED! Your Glow Boy appliance has been tested and listed for mobile home installation. It may be installed in a mobile home as a "Free Standing Stove" or a "Hearth Stove", see detailed install and clearance requirements in these sections as they imply there.
FREESTANDING INSTALLATION . . . CON’T These styles of installation are highly recommended, due to possible backpressure in the exhaust caused by airflow around the outside of the structure, snow build-up, or power failure, etc.. These designs will improve venting performance and provide natural draft to help evacuate smoke from the appliance in case of power failure.
FREESTANDING INSTALLATION 11 10 9 24” 8 7 6 Main Floor - Class A Tie-In Main Floor - Tie-In Claytile Flue 1 “PL” Pipe Adapter 2 “PL” Clean Out Tee & Cap 3 “PL” Length of Pipe 4 “PL” 90D Elbow 5 “PL” Wall Thimble 6 Single Wall Stainless Steel Clean Out Tee & Cap 5 Cleanout Door 2 1 Pipe Adapter 2 Clean Out Tee & Cap 3 3 x 60” (15’) Pipe Length Tee Support Bracket 11 7 “PL” Adjustable length “PL” to Class A Adaptor 6 4 5 6 Dripless Connection 8 “All Fuel” Stainless Steel Flex Liner or “PL” V
FIREPLACE INSERT INSTALLATION Installing Pellet Inserts into Factory Built or Masonry Fireplaces . . . cont Means must be provided for removal of the insert to clean the chimney liner. Inserts that project in front of the fireplace must be supplied with appropriate supporting means. A permanent metal warning label must be attached to the back of the fireplace stating that the fireplace must be restored to its original condition for safe use without the insert.
BUILT-IN INSTALLATION CAUTION: DO NOT BLOCK ANY VENT OPENINGS PELLET VENT MUST MAINTAIN A MINIMUM 3” CLEARANCE TO ANY COMBUSTIBLE. (INSTALL VENT AT CLEARANCES SPECIFIED BY THE VENT MANUFACTURER). DO NOT CONNECT THE PELLET VENT TO A VENT SERVING ANY OTHER APPLIANCE OR STOVE. DO NOT INSTALL A FLUE DAMPER IN THE EXHAUST VENTING SYSTEM OF THIS UNIT. THE APPLIANCE MUST BY PLACED ON A NON-COMBUSTIBLE SURFACE, BOTH ON THE HEARTH AND WITHIN THE FRAMED AREA. (REFER TO FLOOR PROTECTION REQUIREMENTS IN THIS MANUAL.
BUILT-IN INSERT INSTALLATION . . . CON’T MINIMUM FRAMING DIMENSIONS: The MINIMUM framed opening or clearances to all combustibles are as follows: (Combustibles include drywall or any paper backed product, wood framing, insulation, vapor barrier, or any other product as set out in our local building code.
OPERATING INSTRUCTIONS COMPLETE THE CHECK LIST (Page 9) PRIOR TO LIGHTING YOUR FIRST FIRE FOLLOW THE ARROWS TO START YOUR APPLIANCE FOR THE FIRST TIME IT IS CRITICAL FOR THE CORRECT OPERATION OF YOUR STOVE THAT THE FOLLOWING STEPS BE PERFORMED! A pellet stove, like most things is life is NOT a plug and play appliance.
OPERATING INSTRUCTIONS FILL THE HOPPER WITH FUEL: Open the hopper lid by placing your fingers in the recessed handle on the hopper lid and lifting upward. Lift the lid until the lid is fully open, toward the back of the stove, and stays open by itself. Ensure the hopper is clean of any debris, MANUALS, or other foreign objects that could jam up the fuel feed auger. You may wish to wipe clean any oils, or manufacturing leftovers, using any cleaning agent and a cloth.
OPERATING INSTRUCTIONS IMPORTANT: If at anytime your appliance does not seem to be operating as it had, ALWAYS confirm the mode of operation. CHOOSE MODE OF OPERATION: STEP 1 Decide on mode of operation: Manual Operation Thermostat On/Off or Thermostat Low/High STEP 2 Find mode of operation: (For this example we desire the Manual Operation Mode.
OPERATING INSTRUCTIONS TO START … con’t After Pushing the START touch pad: The appliance will automatically start in the #1 or low feed rate, no matter where you set it. When the FEED RATE LED is flashing FAST, this indicates the unit has not reached 120° F exhaust temperature.
OPERATING INSTRUCTIONS OPERATING IN THERMOSTAT ON / OFF (Flashing 1 & 2) This also requires purchasing the optional “Wall Thermostat Add-on Kit” Feed Rates 1 & 2 This mode of operation is best suited for those “Take of the Chill” nights of spring, summer , fall.. The thermostat should be set for the desired room temperature. If the room temperature drops below the level on the thermostat the stove will automatically begin the start-up cycle, as explained in the manual operation section.
OPERATING INSTRUCTION— LIGHTING YOUR APPLIANCE Before lighting a fire check to ensure the Burn Grate is clean and adjusted and the Ash Tray is not full. For safety reasons use extra caution when lighting a stove that is HOT! Lighting stove manually (No Igniter) In the NON-Thermostat Mode Lighting stove with Auto-Ignitor In the NON-Thermostat Mode 1. Push firmly on the FEED RATE or START touch pad.
OPERATION— PERFORMANCE ENHANCEMENTS IT IS CRITICAL FOR THE CORRECT OPERATION OF YOUR STOVE THAT THE BURN GRATE, AIR INLET DAMPER, FAN TRIM AND 1 & 4 FUEL RATE BE SET CORRECTLY! A HIGH QUALITY FIRE should burn with a brisk, vibrant, yellow to white color flame. When watching the fuel burn in the grate, you should see a slight movement. The fuel should not be just setting there, doing nothing, like couch potatoes.
FUEL SPECIFICATIONS—WOOD PELLETS The performance of your pellet appliance is greatly affected by the type and quality of wood pellets burned. As the heat output of various quality wood pellets differ, so will the performance and heat output of your appliance. PELLET QUALITY Your Glow Boy Series appliance, with its standard “SUPER Grate”, is designed to burn PFII, "Premium" or "Standard" quality wood pellets along with corn and grain or combinations .
FUEL SPECIFICATIONS—SHELLED CORN The performance of your multi-fuel burning appliance is greatly affected by the type, quality, moisture content and consistency of the shelled corn burned. As the heat output of various quality corn differ, so will the performance and heat output of your appliance.
MAINTENANCE—ROUTINE CLEANING WARNING: Regular maintenance must be conducted for safe and efficient operation. Disconnect power to the stove if maintenance requires the opening of service panels. Conduct maintenance on a COLD appliance only. Proper care of your Glow Boy SERIES pellet appliance is required for peak, sustained performance. The need for and frequency of cleaning depends on the amount of pellets burned, pellet quality, length of time since last cleaning and the quality of the fire.
MAINTENANCE— PERIODIC CLEANING 1 TON, SEASONAL OR BI-SEASONAL The #1 reason for a service call or unit failing is: FAILURE TO DO SIMPLE PERIODIC MAINTENANCE. With proper cleaning and the use of quality pellets, your Glow Boy Series appliance requires very little maintenance. However, the following periodic maintenance is strongly recommended.
MAINTENANCE— PERIODIC CLEANING FAN MOTORS: Clean the in-take on CONVECTION (ROOM AIR) fan as well as the air holes on the motors of both COMBUSTION and CONVECTION fans annually. FRESH AIR INTAKE: Inspect periodically to be sure that it is not clogged with any foreign materials. A plugged screen will restrict or shut off combustion air and cause a fire to die or burn poorly. GOLD / BRASS / NICKEL /PEWTER TRIM CLEANING: Use a damp cloth to clean your door.
YEARLY MAINTENANCE SERVICE CONTRACTS Many Dansons Authorized Dealers as well as NFI or WETT Certified Pellet Specialists offer yearly customer service contracts. The advantages of these are they establish an ongoing, mutually beneficial relationship with a qualified service technician. Many will offer an end of the season service such as a through cleaning and equipment inspection and repair or replacement, if necessary. There will be a charge for this service.
TROUBLE SHOOTING PROBLEM Stove Will Not Start (cont….) CAUSE 4. Air Inlet Damper setting *Check for proper setting. Too much air or not enough air will effect starting time. *Check for blockage in the air intake connector and fresh air intake. 5. Excessive negative pressure in the room *Balance pressure in the room by opening a window. *Turn off fan forced exhaust systems. 6. Clogged exhaust fan or exhaust system *Inspect and clean venting. *inspect, remove and clean exhaust fan.
TROUBLE SHOOTING PROBLEM CAUSE Fire burns with a yellow 1. Insufficient combustion air. flame. Fuel builds up in the burn grate. Window gets real dirty quickly. Smoke or smoke smell spillage. The stove keeps going out. The stove will not shut off. SOLUTION *Adjust the air inlet damper. *Check for blockage of air intake both inside as well as outside. *Confirm proper placement of burn grate. *Inspect and clean burn grate. 2. Fuel *Inspect fuel for amounts of fines and debris.
OPTIONAL ACCESSORIES OPTIONAL ITEMS Part No. Description KS5150-1450 Fresh Air Intake Kit 3’ KS5150-1460 Fresh Air Intake Kit 10’ KS5130-1480 Hopper Extension—12” KS5130-1490 Hopper Extension– 24” KS5120-1370 Wall Thermostat Kit Assembly—F REPLACEMENT ITEMS Part No.
LIMITED WARRANTY The “Glow Boy” wood pellet appliance, carries a five (5) year limited warrant for from the date of sale to the original owner against defects and workmanship on all steel parts, (excluding the burn grate), and one (1) year on electrical components. There is no specific warranty on the paint, glass, burn grate, fire brick and all gaskets or against damage caused from corrosion.
