Technical data

11. Service and Repair
11.1. Troubleshooting
This guide is intended to quickly diagnose and, if possible, remedy an error affecting the
TripleLynx CN inverter.
Go to the Log menu and enter the Eventlog menu. The latest event registered by the inverter,
as well as a list of the 20 most recent events, is shown here. When the inverter enters the On
grid mode, the most recent event is cleared and is shown as 0.
The event code is made up of two elements: the group classifier and the event ID. The group
classifier describes the general type of the event, while the event ID is used to identify the spe-
cific event.
The Status menu contains many useful sensor read-outs, which may be helpful in diagnosing
the exact problem. Review the contents of the Status menu to obtain an overview of these
read-outs.
Below is an overview of how the tables of inverter events are constructed and how to use them.
The tables contain descriptions as well as which actions to take in the case of an event.
Event Type
-
ID Display Description Action DNO Hotline PV
201 Too high tempera-
ture / waiting
The internal temperature of
the inverter is too high
Check whether the airflow
to the heatsink is blocked
- x -
Table 11.1: How to Read the Event Tables
Event Type
Indicates whether the event relates to grid, PV, internal or fail safe issues.
ID The specific event ID.
Display Text shown in display.
Description Description of the event.
Action Description of which action to take prior to contacting any other parties.
DNO If the prescribed action has not identified the malfunction, contact the DNO for fur-
ther assistance.
Hotline If the prescribed action has not identified the malfunction, contact the inverter hot-
line for further assistance.
PV If the prescribed action has not identified the malfunction, contact the PV supplier
for further assistance.
11. Service and Repair
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