Brochure

9
Contact the company's Customer Service
department and provide the following
information:
1) Nature of the manufacturing defect
2) Date of purchase and, if already
installed, date of installation
3) If installed, name of electrician and
flooring installer
4) Resistance readings taken by installer
5) Proof of purchase and serial number
from product label
Our Customer Service department will provide
you with an authorization number and advise you
on the next steps to complete your warranty
claim.
How to claim this warranty
For a period of ten (10) years from the date of purchase Danfoss warrants that the Danfoss LX mat is free from
defects in material, design and workmanship. The extended warranty is only valid if the warranty certificate has
been properly completed and mailed, and the installation is in accordance with the installation instructions.
The defective Danfoss LX cable has to be inspected by or submitted to Danfoss or an authorized Danfoss LX dealer.
Failure to comply with all of the foregoing will void this extended warranty. Danfoss will, when the customer has
documented that a defect in the Danfoss LX was present at the date of delivery, repair or supply a new Danfoss LX
at Danfoss’ option. All claims shall be made within the extended warranty period. Danfoss shall not be liable for any
claims made later than ten years from date of purchase.
Danfoss shall not be liable for any consequential and secondary costs or damages linked to the defect or
replacement of the Danfoss LX. Danfoss will be liable for any costs related to the dismantling of defective product
and the installation of a new product; however such liability is limited to the amount of five (5) times the initial
product costs for each damage/case.
EXTENDED WARRANTY
THE FOREGOING WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, ON THE PART OF
DANFOSS. DANFOSS DISCLAIMS ANY WARRANTY, EXPRESS OR IMPLIED, OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. DANFOSS NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON, FIRM OR CORPORATION TO
ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH SALE OR PRODUCT. DANFOSS SHALL NOT BE HELD
RESPONSIBLE FOR DAMAGE TO PERSON OR PROPERTY, CONSEQUENTIAL LOSS, LOSS OF PROFIT, LOSSES ON GOODS IN
STORE, OR THE LIKE WHICH MIGHT ARISE OUT OF THE FAILURE OF THE EQUIPMENT DELIVERED, IRRESPECTIVE OF THE CAUSE
(INCLUDING FAULTY MANUFACTURE).
Disclaimer:
This warranty gives you specific legal rights and you may
also have some legal rights which may vary from state to
state or province to province. Danfoss hereby disclaims,
and it is as a condition of the sale, that there are no implied
warranties. Some states and provinces do not allow
limitations on an implied warranty so the above limitation
may not apply to you.
Manufacturer:
Mail: Danfoss Inc.
6711 Mississauga Rd.,
Suite 410
Toronto, ON
L5N 2W3
Phone: [phone]
1-866-676-8062
Fax: [phone]
Copyright 2009 Danfoss Inc.
TEL: [phone]. FAX: [phone]
088L3380 - 06/09