User`s manual

PRELIMINARY 4M Stop Action Camera Manual
54
5.4 Product Support
about your application
Note: You may also want to photocopy this page to fax to DALSA.
If there is a problem with your camera, collect the following data
and situation and call your DALSA representative.
Customer name
Organization name
Customer phone number
umber fax n
Complete Product Model
Number
(e.g. PT-40-04M60...)
Complete Camera S
Number
eri l a
Your DALSA Agen t or ealer D
Acquisition System hardware
(frame grabber, host computer,
ources, etc.) light s
Acquisition System software
(version, OS, etc.)
Power supplies and cu rrent
draw
Data rate used
Control signals used in your
application, and their frequency
or sta
 EXSYNC  BIN
te (if applicable)
 MCLK  Other _______
Results when you run the gcp
com
please attach text received from the camera after initiating
he co
mand
t mmand
Detailed description of problem
enc
se a n with as much detail as appropriate
ountered.
plea ttach descriptio
In addition to your local DALSA representative, you may need to call DALSA Technical
Sales Support:
519-886-6000 [phone]-886-6000
519-886-8023 [phone]-886-8023
03-32-10121-09 DALSA