User`s manual

Piranha HS 4x User’s Manual 43
DALSA Corp. PRELIMINARY 03-32-10040-03
5
Troubleshooting
The information in this chapter can help you solve problems that may occur during the
setup of your camera. Remember that the camera is part of the entire acquisition system.
You may have to troubleshoot any or all of the following:
• power supplies • cabling
• framegrabber hardware & software • host computer
• light sources • optics
• operating environment • encoder
Your steps in dealing with a technical problem should be:
1. Try the general and specific solutions listed in sections 5.1, 5.2 and 5.3.
2. If these solutions do not resolve your problem, see section 5.4 on getting product
support.
5.1 Common Solutions
Connections
The first step in troubleshooting is to verify that your camera has all the correct
connections.
Power Supply Voltages
Check for the presence of all voltages at the camera power connector. Verify that all
grounds are connected.
Data Clocking/Output Signals
To validate cable integrity, have the camera send out a test pattern and verify it is being
properly received. Refer to section 3.12 for further information.
5.2 Troubleshooting Using the Serial Interface
The following commands can aid in debugging. (The complete command protocol is
described in Appendix B.)