User`s manual

4  Contents Genie HM-HC Series-GigE Vision Camera
SENSOR ALIGNMENT SPECIFICATION ....................................................................................................107
CONNECTORS........................................................................................................................................108
12-Pin Hirose Connector Signal Details ......................................................................................108
Genie Signal Electrical Details.....................................................................................................109
External Inputs ...................................................................................................................................... 109
External Outputs.................................................................................................................................... 111
RJ45 LAN Ethernet Connector Details.........................................................................................111
CAMERA STATUS LED..........................................................................................................................112
OPTICAL CONSIDERATIONS...................................................................................................................112
Illumination...................................................................................................................................112
Light Sources ................................................................................................................................112
Filters............................................................................................................................................113
Lens Modeling...............................................................................................................................113
Magnification and Resolution.......................................................................................................113
LENS SELECTION OVERVIEW ................................................................................................................114
Lens Mount ...................................................................................................................................114
Lens Sensor Size............................................................................................................................114
Comparison of a 2/3 Inch and 1 Inch Lens used with a Genie HM 1400.............................................. 116
Lens Sensor Size vs. Genie HM model ................................................................................................. 116
Additional Lens Parameters (application specific).......................................................................117
SENSOR HANDLING INSTRUCTIONS .......................................................................................................117
Electrostatic Discharge and the Sensor........................................................................................117
Protecting Against Dust, Oil and Scratches .................................................................................118
Cleaning the Sensor Window ........................................................................................................118
Environment..................................................................................................................................118
RUGGEDIZED RJ45 ETHERNET CABLES.................................................................................................119
C/CS-MOUNT NIR AND UV FILTER .....................................................................................................120
Back Focal Variance when using a Filter ....................................................................................121
COMPUTER REQUIREMENTS FOR GENIE CAMERAS................................................................................122
Host PC System.............................................................................................................................122
Ethernet Switch Requirements ......................................................................................................122
IEEE 802.3x Pause Frame Flow Control............................................................................................... 122
Ethernet to Fiber-Optic Interface Requirements ..........................................................................123
EC & FCC DECLARATION OF CONFORMITY .........................................................................................124
TROUBLESHOOTING............................................................................................................................125
OVERVIEW ............................................................................................................................................125
Problem Type Summary................................................................................................................125
Verifying Network Parameters......................................................................................................127
Before Contacting Technical Support ................................................................................................... 127
INSTALLATION ISSUES AND FUNCTIONAL PROBLEMS............................................................................127
The Windows Firewall Service Can Not Start ..............................................................................127
DEVICE AVAILABLE WITH OPERATIONAL ISSUES..................................................................................128
Firmware Updates ........................................................................................................................128
Power Failure During a Firmware Update–Now What? .............................................................128
Cabling and Communication Issues .............................................................................................128
Acquisition Error without Timeout Messages...............................................................................129
No camera exposure when expected ..................................................................................................... 129
Camera is functional but frame rate is lower than expected.................................................................. 129
Camera acquisition is good but frame rate is lower than expected........................................................ 129
Camera is functional, frame rate is as expected, but image is black ..................................................... 130
Other Problems or Issues..............................................................................................................130
Random Invalid Trigger Events ............................................................................................................ 130
Minimum Sapera Version Required...................................................................................................... 130