Specifications

Dakota Micro, Inc. DMAC-7MQ(‐C2)UserManual
Rev:09/29/14Page11of12Author:CNR
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XIV.WARNINGS
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1. Toavoidelectricalshockandmaintainoptimalfunctionality,donotopentheenclosures.Highvoltage
maybepresentandtherearenouserserviceablepartsinside.Allwarrantieswillbevoidshouldany
enclosuresbetamperedwithinanyway.
2. Donotuseanyharshchemicalsolvents,cleaning
agentsorcorrosivedetergenttocleanawaydirtonthe
surfaceofthescreenorlens.
3. Ourphotograycameralenseshavebeenmadeimpact‐resistantandhavebeendrop‐balltestedaccording
toSec.3.84,21CRFBUTARENOTUNBREAKABLE.Becausetheyhavebeenhardenedchemically,they
shownostress
pattern.Inspectyourlensesfrequently.Chippedorscratchedsurfaceswillreduce
protection.Suchlensesshouldbereplacedonlybythemanufacturer.
4. Powertocamerasisnotinterruptedbyturningoffmonitor;12vpowersourcemustbeterminatedwhen
notinusetoavoidbatterydrain.Toavoidthisproblem
besurewhenhardwiringaunit,useafused
circuit.
5. DonotuseyourAgCam®camerasystemforanythingotherthanlegalsurveillanceandobservationuses.
DakotaMicro,Inc.isnotliableforanyillegalornefarioususage.
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XV.
PRODUCTWARRANTY/REPAIRPROCESS
1. ForTechnicalSupportcall1866462‐4226ORemail[e-mail]
2. Technicianwillassistintroubleshootingproductmalfunction.
3. Ifproductmalfunctioncannotberemediedandarepairisdeemednecessary,TechnicianwillissueaRepair
Authorization(RA)number.
IMPORTANTNOTE:
TheTechnicianwillnoteontheRA
formiftherepairAPPEARStobeawarrantyornon‐warrantyissuebasedon
customerdescriptionoftheissuesathand.Nofinaldeterminationcanbemadeuntilinspectionandtestingofthe
equipmentiscompletedatthefactory.
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4. Toensurefastandeffectiverepairs,customerisrequired
tosend:
 DakotaMicroProductthatTechnicianhasrequested/deemednecessaryintheproperdiagnosisand
repairofmalfunction.Thismayincludesomeorallcomponentsofthekit.
 Original/Copyofpurchasereceipt.
 ForserializeditemsONLY;Ifacopyoftheoriginalpurchasereceiptcannotbeprovided,then
DAKOTA
MICROwillusetheproductmanufacturedate.
 Customerinformation,includingreturnstreetaddresses(NOPOBoxes)&phonenumber.Ifthe
phonenumberisnotincluded,thecustomerwillbesentaletterrequestingtheneededinformation.
 RANumberprovidedbyDakotaMicroTechnicalSupport
 Shipping
andassociatedcoststoshipproducttoDMfactorytobebornebythecustomerunless
otherwisespecified.
5. Customershouldmailproductto:
DakotaMicro,Inc.
RA#XXXXX
8659148thAve.SE
Cayuga,ND58013
6. UponreceiptandevaluationofproductatDakotaMicroFactory,itwill
beestablishediftherepairis
warrantyornon‐warranty.Ifrequested,customerwillbecalledandnotifiedofanyapplicablecharges.
7. Iftherepairsaredeemednon‐warranty,andrequireaservice/repairfeeofanykind,acreditcardnumber
willberequestedbyOrderProcessingaftertherepair
iscompleted.
8. Ifcustomerisunabletobecontactedoverthecourseof3weeksregardingrequirednon‐warrantyrepairs,
productwillbereturned,unrepaired,tothecustomer.
9. Anyproductreturnedwithoutproperdocumentationmaybereturnedatcustomer’sexpense.
10. Productreturnedwithunconfirmedproblemswillbe
assesseda$60evaluationfeeperunit
11. Returnshippingcostswillbebornebythepartyatfault;inotherwords,ifDakotaMicrodeterminesthat
thedefectiveproductwascoveredunderwarranty,DakotaMicropaystheshippingcharges.IfDakota
Microdeterminesthatitwasthecustomersfault,the
customerwillpayshippingcharges.Ifaparticular
circumstancecannotbedeterminedthanthecostofshippingchargeswillbedecidedonadiscretionary
basisdependingonthesituationathand.
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