User Manual

18
Troubleshooting
Problem May Be Caused By What to Do
Nothing works.
Range not plugged in. Plug in range.
Power is off. Turn on power at circuit breaker or fuse box; check for tripped breaker/blown fuse.
Power outage. Contact power company.
Igniters do not spark.
Power not supplied to unit. See Nothing works, above.
Wet/dirty igniter. Clean/dry igniter and burner assembly per Care and Cleaning.
No flame.
Igniter not working (no clicking sound). See Igniters do not spark, above.
Wet or dirty igniter. Clean and dry per Care and Cleaning.
Gas is turned off. Make sure gas-supply valve is open.
Gas supply interrupted. Contact gas company.
Burner goes out at low setting.
Low gas pressure. Contact gas company to have pressure tested.
Air intake holes obstructed. Verify no air slots on range are obstructed.
Flame distorted, yellow, or
very large.
Burner parts are dirty or clogged. Clean and dry per Care and Cleaning.
Burner parts are not properly positioned. Ensure burner is assembled per Setting Up the Range.
Range set up for different gas type (natural or
LP) or different altitude.
Have qualified service technician verify that range is set up for correct gas/altitude.
Gas regulator is not installed or faulty. Have a qualified service technician check the gas regulator.
Igniter sparks (clicks) after
flame ignites.
Burner is cold.
Burners may spark up to 1 minute if cold and set to low; see Operating the Range
for details on how to minimize.
Flame distorted by air draft. Minimize drafts around cooktop. Close nearby windows.
Wet or dirty igniter.
Clean and dry per Care and Cleaning.
Burner parts wet or dirty.
Burner parts not properly positioned. Ensure burner is assembled per Setting Up the Range.
Power polarity reversed/improperly grounded. Have a licensed electrician check electrical outlet.
Orange glow on oven ceiling
when broiling.
Normal operation. IR broil burner igniter glows orange off and on when oven knob is set to broil.
Oven will not heat.
No power to range. See Nothing Works, previous page.
Gas is turned off. Ensure gas-supply valve is open.
Gas supply interrupted. Contact gas company.
Oven lights will not work.
Light bulbs burned out. Replace light bulbs. (See Care and Cleaning).
Oven in self-clean mode or was recently
self-cleaned.
Ensure oven knob is not in CLEAN position and door latch has released if oven
was recently self-cleaned. (See Pg. 13.)
Convection fan does not work.
Oven ON indicator light blinks. Normal operation.
This light is on when the oven is on. The burner-control system turns the oven
off-on to maintain the the oven-control knob temp.
Condensation on door glass. Cold weather. Normal in cold weather; condensation disappears after 10 minutes of operation.
Strange odor when oven is on. Residue in oven. Manufacturing residues on new oven surfaces; “burn-in” the oven; see Pg. 7.
Oven does not self-clean.
Oven door not shut tightly. Check for obstructions; shut door tightly.
Oven not set properly. Follow directions in Care and Cleaning.
Oven door will not open.
Oven in self-clean mode or was recently
self-cleaned.
Oven knob may be set to CLEAN; if so, turn knob OFF; door unlocks once oven
cools below 600°F (315°C).
Foods overcook/undercook. Incorrect cooking time, temperature. Adjust time, temperature, or rack position.