User Manual

English 133
Troubleshooting
Problem Possible cause Solution
Steam is coming
out of the vent.
When using the convection
feature, it is normal to see steam
coming out of the oven vent.
This is normal operation and not
a system failure.
Use the oven as usual.
As the number of racks or
amount of food being cooked
increases, the amount of visible
steam will increase.
A burning or oily
odor is coming
from the vent.
This is normal for a new oven
and will disappear in time.
To speed the process, set a self-
cleaning cycle for a minimum of
3 hours.
See the Self clean section on
page 67.
Strong odor. An odor coming from the
insulation around the inside of
the oven is normal for the first
few times the oven is used.
Operate the oven empty on the
bake setting at 400 °F for 1 hour.
Fan noise. A convection fan may
automatically turn on and off.
This is not a system failure but
normal operation.
The oven racks
are difficult to
slide.
The shiny, silver-colored racks
were cleaned in a self-cleaning
cycle.
Apply a small amount of
vegetable oil to a paper towel,
and then wipe the edges of the
oven racks with the paper towel.
The oven door is
locked.
The circuit breaker has been
tripped or there was a power
failure while the oven door was
locked.
Activate Control Lockout, and
then unlock the control. See the
Control lockout section on page
86.
NY9900M_PRO RANGE_DOP48M96DLM_DG68-00935A-00_EN+MES+CFR.indb 133 2017-05-12  7:29:09