Manual

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Troubleshooting
Troubleshooting
Information codes
Oven
Displayed
code
Possible cause Solution
C-d1
This code occurs if the door lock is
mispositioned.
Press OFF, and then restart the
oven. If the problem persists,
disconnect all power to the oven
for at least 30 seconds and then
reconnect the power. If this does
not solve the problem, call for
service.
C-F0
This code occurs if communication
between the Main and Sub PBA is
interrupted.
C-F2
This code occurs if communication
between the Main and Touch is
interrupted.
C-20
The oven sensor is open when the
oven is operating.
The oven sensor is short when the
oven is operating.
C-21
This code occurs if the internal
temperature rises abnormally high.
Restart the appliance.
C-23
The temp probe sensor is short
when the oven is operating.
Press OFF, and then restart the
oven. If the problem persists,
disconnect all power to the oven
for at least 30 seconds and then
reconnect the power. If this does
not solve the problem, call for
service.
C-30
The PCB sensor is open when the
oven is operating.
The PCB sensor is short when the
oven is operating.
C-31
This code occurs if the PCB
temperature rises abnormally high.
Call for service
C-70
The steam sensor is open when the
oven is operating
Press OFF, and then restart the
oven. If the problem presists,
disconnect all power to the oven
for at least 30 seconds and then
reconnect the power. If does
not solve the problem, call the
service.
The steam sensor is short when the
oven is operating
C-72
There are drain system-related
problems.
C-A2
The cooling motor is operating
abnormally.
Call for service.
NY9900M_PRO RANGE_DOP48M96DLM_DG68-00935A-00_EN+MES+CFR.indb 134 2017-05-12  7:29:09