Manual

English130
Troubleshooting
Troubleshooting
Control display
Problem Possible cause Solution
The display goes
blank.
A fuse in your home may be
blown or the circuit breaker
tripped.
Replace the fuse or reset the
circuit breaker.
The buttons
cannot be
pressed properly.
• There is foreign matter caught
between the buttons
• Touch model: There is
moisture on the exterior
• The lock function is set
• Remove the foreign matter
and try again.
• Remove the moisture and try
again.
• Check whether the lock
function is set.
Oven
Problem Possible cause Solution
The oven will not
turn on.
The oven is not completely
plugged into the electrical outlet.
Make sure the electrical plug
is inserted into a live, properly
grounded outlet.
A fuse in your home may be
blown or a circuit breaker may
have tripped.
Replace the fuse or reset the
circuit breaker.
The oven controls have been set
improperly.
See the Using the oven – Steam
oven section starting on page 91.
The oven is too hot. Allow the oven to cool.
Incomplete service wiring. Call for service.
Power outage. Check to see if the house lights
will turn on. If necessary, call
your local electric company for
service.
The oven light
will not turn on.
The light is loose or defective. Tighten or replace the lamp.
Call for service if the door light
does not turn on.
The switch operating the light is
broken.
Call for service.
NY9900M_PRO RANGE_DOP48M96DLM_DG68-00935A-00_EN+MES+CFR.indb 130 2017-05-12  7:29:09