Manual

English 129
Troubleshooting
Surface burner
Problem Possible causes Action
All burners do not
light.
The cooktop is unplugged. Make sure the power cord is plugged
into a live, grounded outlet.
A fuse may have blown; the
circuit breaker may have
tripped.
Replace the fuse or reset the circuit
breaker.
The gas supply is not
properly connected or
turned on.
See your cooktop’s Installation
Instructions.
Surface burners do
not light.
The control knob is not set
properly.
Push in the control knob and turn it to
the Lite position.
• The burner caps are not
in place.
• The burner base is
misaligned.
• Clean the electrodes.
• Put the burner cap on the burner
head.
• Align the burner base.
A surface burner
clicks during
operation.
The control knob has been
left in the Lite position.
After the burner ignites, turn the
control knob to the desired setting;
if the burner still clicks, contact a
service technician.
The burners do
not burn evenly.
Burner components are not
assembled correctly.
Review pages 111-114.
Burners are dirty. • Clean the burner components.
• Review pages 107, 108, 111.
Very large or
yellow surface
burner flames.
The wrong burner orifice is
installed.
Check the burner orifice size, and
contact your installer if you have
the wrong orifice (LP gas instead of
natural gas or vice versa).
NY9900M_PRO RANGE_DOP48M96DLM_DG68-00935A-00_EN+MES+CFR.indb 129 2017-05-12  7:29:09