User Manual
English 71
Troubleshooting
Oven, cont.
Oven still dirty after 
self-cleaning.
Oven controls incorrectly set. See Self-Cleaning, Pg. 39.
Oven too heavily soiled.
Wipe up food residue, then start self-cleaning; very dirty ovens 
may need two self-cleaning cycles or longer cycles.
Steam emitting 
from vent.
When using convection, steam 
normally emits from oven vent.
This is normal operation.
Large quantity of food cooking.
Burning or oily odor 
emitting from vent.
New oven.
To eliminate the smell faster, set self-cleaning 3+ hrs. (See 
Self-Cleaning, Pg. 39.)
Strong odor.
Insulation in new oven.
Run oven empty on Bake at 400 °F for 1 hr.
Fan noise.
Convection fan cycling on/off.
This is normal operation.
Oven racks hard to 
slide.
Oven door is locked.
Tripped circuit breaker or power 
outage while door was locked
Apply a dab of veg. oil to paper towel, and wipe o
ven-rack 
edges.
Enable Control Lockout, then unlock the control. See Using 
Control Lockout, Pg. 49.
Chrome racks were left in oven 
during self-cleaning.
Problem Possible cause Solution
Possible cause Solution
C-d1
Occurs if door lock is mispositioned.
Press OFF, and restart oven. If issue 
persists, disconnect power to oven 
for at least 30 sec's, then reconnect. If 
issue is not resolved, call for service.
C-F0
Communication between Main and Sub PBA was interrupted.
C-F2
Communication between Main and Touch was interrupted.
C-20
Oven sensor is either open or short when oven is on.
C-21
Occurs if internal temp is unusually high.
Restart appliance.
C-23
Temp probe sensor is short when oven is on.
Press OFF, and restart oven. If issue 
persists, disconnect power to oven 
for at least 30 sec's, then reconnect. If 
issue is not resolved, call for service.
C-30
PCB sensor is either open or short when oven is on.
C-31
Occurs if PCB temp is unusually high.
Call for service
C-70
Steam sensor is either open or short when oven is on.
Press OFF, and restart oven. If issue 
persists, disconnect power to oven 
for at least 30 sec's, then reconnect. If 
issue is not resolved, call for service.
C-72
Problem with drain system.
C-A2
Problem with cooling motor. Call for service.
Displayed code
Information Codes










