User Manual

English 69
Troubleshooting
If you experience an issue with your range, review the tables in this section to resolve it. If you
cannot find a solution, call Dacor Customer Assurance (800-793-0093) for assistance.
Gas Safety
Problem Possible cause Action
You smell gas
Burner is ON, but burner is not lit.
Turn the burner knob to OFF.
Gas leak.
• Evacuate the building.
• From a neighbor's home (your phone may cause a spark
that ignites the gas), immediately call the gas supplier,
and follow their directions. (If you cannot reach your gas
supplier, call the fire department.)
Problem Possible causes Action
No burners light Cooktop is unplugged.
Ensure power cord is plugged into a live, grounded outlet.
Blown fuse/tripped circuit breaker.
Replace fuse/reset circuit breaker.
Gas supply not on or improperly
connected.
See the Installatio
n Instructions.
Burner does not
light
C
ontrol knob not set properly.
Push in knob and
turn to Lite position.
Burner caps not in place or burner
base misaligned.
• Clean the electrodes.
• Put burner cap on burner head.
• Align burner base.
Burner clicks
during operation
Control knob left in Lite position. After burner ignites, turn knob to desired setting; if burner still
clicks, contact service technician.
Burner not burning
evenly
Burner improperly assembled.
See Pg. 61.
Dirty burners.
Very large or yellow
burner flames
Wrong burner orifice installed.
Clean the burner components, see Pg. 59.
Check orifice size; contact installer if you have wrong orifice
(LP gas, natural gas or vice versa).
Surface Burner
Problem Possible cause Solution
Display goes blank
Bad fuse/tripped circuit breaker.
Control panel not
responding
Moisture/residue on panel; Control
Lock enabled.
Replace fuse/reset circuit breaker.
Remove moisture/residue, retry; disable Control Lock.
Control Display