User Manual

52 English
Troubleshooting
Troubleshooting
Problem Possible cause Solution
Surface burners do
not light.
The control knob is not set
properly.
Push in the control knob and turn it to
the Lite position.
The burner caps are not
in place.
The burner base is
misaligned.
Clean the electrodes.
Put the burner cap on the burner head.
Align the burner base.
Surface burner
clicks during
operation.
The control knob has been
left in the Lite position.
After the burner lights, turn the control
knob to a desired setting.
If the burner still clicks, contact a
service technician.
The burners do not
burn evenly.
Surface burner
components and caps are
not assembled correctly
and level.
See page 46.
Surface burners are dirty.
Clean surface burner components.
(See page 46.)
Very large or yellow
surface burner
ames.
Wrong orice is
assembled.
Check the burner orice size and
contact your installer if you have the
wrong orice (LP gas instead of natural
gas or natural gas instead of LP gas).
Surface burners
light but oven
burners do not light.
The Gas Pressure
Regulator shut off switch
is in the OFF position.
Call a qualied service technician.
Oven
Problem Possible cause Solution
The oven control
beeps and the
oven control
display shows an
information code.
There may be an issue
with your oven. See the
Information codes chart
on page 54.
Rotate both the mode and temperature
selector knobs to the OFF position
and restart the oven. If the problem
persists, disconnect all power to the
range for at least 30 seconds and then
reconnect the power. If this does not
solve the problem, call for service.
The oven will not
turn on.
The oven is not
completely plugged into
the electrical outlet.
Make sure the electrical plug is fully
inserted into a live, properly grounded
outlet.
A fuse in your home may
be blown or the circuit
breaker may have tripped.
Replace the fuse or reset the circuit
breaker.
Oven temperature
is too hot or cold.
The oven temperature
needs to be adjusted and
recalibrated.
See page 43.
Oven light (lamp)
will not turn on.
Loose or burned-out bulb. See page 51.
The switch button
operating the oven light
needs to be replaced.
Call for a qualied service technician.
Oven smokes
excessively during
broiling.
Meat or food not properly
prepared before broiling.
Cut away excess fat and/or fatty edges
that may curl.
Improperly positioned top
oven rack.
See the Broiling guide on page 27.
Greasy buildup on oven
surfaces.
Regular cleaning is necessary when
broiling frequently. See page 34.
DOP36P86DLS_DA_DG68-01105E-00_EN+MES+CFR.indb 52 2020-07-06 오후 3:53:58