Manual

10
Troubleshooting
Symptom Cause Solution
Door will not open.
Hinge is bound or has a foreign substance on it
which does not allow it to open by gravity.
Check installation to free door. Clear any foreign
substance; i.e., paint or plaster from hinge.
No power. See above.
Door does not close.
Open door limit switch. Replace switch.
No power from screen motor. Replace screen motor
“Down” limit switch incorrect.. “Down” limit switch out of adjustment. See installation instructions.
Noise.
NOTE: Screen will operate with
a low-pitched hum.
Buzzing noise. Adjust door limit switch (too far down).
Gear noise Replace motor assembly.
Coasting. Defective brake. Replace motor assembly.
Roller displaced from mounting
bracket.
Pin end slipped out of nylon bearing Realign pin end bracket.
Fabric hangs crooked.
Screen not installed properly. Check for level and plumb.
Fabric is damaged. Replace fabric.
Door closes before screen is all
the way up.
Screen “up” limit out of adjustment. Adjust “up” limit (call factory for instructions).
Door opens but screen does not
operate.
Loose wire. Check all wiring and connections..