User's Manual

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4.2 Customer support information
4. Problem Solving and Warranty
1.
1.
Contacting the customer service center
Contacting the customer service center
1) Web site
- Before contacting customer support you may wish to try to find troubleshooting help
at our website : www.dotel.co.kr
- Click ‘Contact’ on the DOT website.
- Fill in the form and click the ‘submit’ button.
2) Content of service
Free or charged repair of all the models of PDA and sale of various accessories.
2. Before asking for repair
2. Before asking for repair
1) Be sure to check the content of ‘Problem solving’ in the previous pages before
asking for repair.
2) Do not forget to backup important data contained in the product in advance. Data
may be deleted during repair due to memory formatting, etc. The Company does not
take any responsibility for the data lost during servicing.
3) Be sure to write your telephone number and address. If there is no contact
information for the customer, a problem may occur in the process.
3. Quality Assurance
3. Quality Assurance
1) The warranty of the product is on the overleaf of the manual.
2) The products manufactured and sold by the Company are products shipped after
going through strict quality control and inspection of DOTel Co., Ltd