User's Manual

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6.2 Guidance on customer support and after service
6. Others
1.1. Guidance on after service centerGuidance on after service center
1) Telephone number
A/S consultation telephone : [phone]
2) Consultation time
Mon. through Fri. : 9:00~18:00 (Not available during lunch time,12:00~13:00,
Saturdays, Sundays and holidays)
3) Web site
Use the customer center after accessing the site at www.dotel.co.kr/en/
Service & Support to download our current manuals.
4) Content of service
Free or charged repair of all the models of PDA and sale of various
accessories.
22.. Before asking for repair
1) Be sure to check the content of ‘Problem solving’ in the previous page before asking for
repair. If the problem is still not solved, then ask for repair.
2) Do not forget to backup important data contained in the product in advance. Data may be
deleted during repair due to memory formatting, etc. The Company does not take any
responsibility for the data lost during after service repair.
3)Be sure to write your telephone number and address. If there is no contact information for the
customer, a problem may occur in the process.
3. Quality Assurance
1)The warranty of the product is on the overleaf of the manual.
2)The products manufactured and sold by the Company are products shipped after going
through strict quality control and inspection of DO Tel Co., Ltd.