User's Manual

DOT400 User Guide - 164 -
Synchronization with the PC
The USB sync cable or the USB cable of the
docking cradle may not be connected or may
be incorrectly connected to the desktop PC.
Check if DOT 400 is inserted in the docking
cradle correctly.
The options of the ActiveSync may not be set
up correctly. Check the settings. For details,
refer to the Help of the Desktop ActiveSync.
Cannot
connect to
the desktop
PC
Check the communication mode setting of the
Desktop ActiveSync.
Check if the Microsoft Outlook is running
properly on the desktop PC.
Since it may take some time for
synchronization due to the characteristics of
the Windows CE.NET, wait until
synchronization is complete after connecting
DOT 400 to the desktop PC.
If connection fails despite continued
attempts, remove DOT 400 from the docking
cradle, wait for a while, and insert DOT 400
again in the docking cradle. Wait for
synchronization.
If synchronization still fails, software reset
DOT 400 and try the above procedure again.
Reboot the desktop PC, software or hardware
reset DOT 400, and try the above procedure
again.
Cannot
synchroniz
e or cannot
maintain
the
connection
after
synchroniz
ation
If the problem persists to continue, visit the
Microsoft web site to inquire about the
ActiveSync or refer to Q&A.
Cannot
synchroniz
e smoothly
when using
ActiveSync
Disconnect the connection to PC and close
the ActiveSync window. And then connect
again for synchronization.