User manual
Table Of Contents
- Product overview
- Features
- Installation environment
- Unpacking the TVR 10 and its accessories
- HDD capacity
- Back panel overview
- Connection diagram
- Control interfaces
- Controlling the TVR 10
- Front panel overview
- Using the mouse
- Using the IR remote control
- Using the Web browser
- Main menu overview
- Turning on the TVR 10
- Live mode
- Connecting the spot monitor
- Logging on
- Controlling a PTZ camera
- Manual recording
- Playing back video
- Archiving recorded files
- Turning off the TVR 10
- User settings
- Camera settings
- Display settings
- Recording settings
- Alarm settings
- Network settings
- PTZ settings
- Modifying the device name
- Restoring to factory defaults
- Managing the hard drive
- Acknowledging an alarm
- Rebooting the TVR 10
- Viewing logs
- Upgrade methods
- Upgrading with a USB flash memory
- Upgrading through the Web browser
- Setting up the wftp32 FTP server
- Upgrading using the FTP server
- Display interface
- PTZ interface
- Camera name position configure interface
- Area configure interface
- Text input interface
- Playlist interface
- User interface
- Menu defaults
- Network defaults
- Warranty information
- Contacting support
TruVision DVR 10 User Manual 105
Appendix F
Warranty and support
Warranty information
The warranty period for the TVR 10 is three years from the date of delivery.
Contacting support
For help installing, operating, maintaining, and troubleshooting this product, refer to
this document and any other documentation provided. If you still have questions,
contact us during business hours (Monday through Friday, excluding holidays).
Table 31: Technical support
North America
T 888 GE Security (888.437.3287) Toll-free in the US, Puerto Rico, and Canada.
503.885.5700 outside of the toll-free area.
F 888.329.0332 (Tualatin tech support)
561.998.6232 (Boca Raton tech support)
E nstechsrv@ge.com
gesecurity.customerservice@ge.com
Australia
E techsupport@gesecurity.com.au
Latin America
T 1 305.593.4301